Discharge Support Specialist- Care Management in Westminster, Maryland at LifeBridge Health

Location: Carroll Hospital
200 Memorial Avenue, Westminster, MD 21157

Carroll Hospital is seeking a Discharge Support Specialist to support the Care Management Department through essential administrative and operational functions. This role plays a key part in meeting regulatory requirements, supporting patient throughput, and ensuring patients receive appropriate post-discharge services.

The Discharge Support Specialist serves as the administrative liaison between clinical departments, community resources, and third-party payers/insurance companies. The position ensures patients are informed of their rights and available choices throughout the discharge process, contributing to safe, timely, and effective transitions of care.

• Provide administrative and operational support to the Care Management Department

• Assist with patient throughput activities and discharge coordination

• Support regulatory and documentation requirements

• Communicate with clinical teams, community resources, and insurance providers

• Ensure patients receive information regarding post-discharge services, rights, and options

• Maintain accurate records using electronic medical record (EMR) systems

• Utilize office equipment and Microsoft Office applications effectively

Education

• High School Diploma (preferred)

• Associate’s Degree (preferred)

Experience

• Required:

  • 1–3 years of clerical experience in a healthcare setting

  • Experience using Microsoft Office Suite and electronic medical record systems

• Preferred:

  • Less than 1 year of experience in care coordination, care management, disease management, hospital/acute care settings, or customer service

• Familiarity with medical terminology

At Carroll Hospital, you’ll be part of a collaborative healthcare team dedicated to providing high-quality, patient-centered care. This role offers the opportunity to directly support patient outcomes and the continuity of care across the healthcare system.