Buffet Host/Cashier - 2nd Shift - Part Time in Northfield, Ohio at Northfield Park Racino

Primary Purpose

The Buffet Host/Cashier is primarily responsible for representing the brand of the venue while greeting and seating guests and assisting service staff with guest contact and table information. All duties are to be performed in accordance with departmental and policies, practices and procedures.

Principal Duties & Responsibilities

• Greet guests when they enter the outlet, determine what comps, points or awards guests have and finally complete the payment transaction through the POS system.
• Determine the size of the party and any special needs for seating, work with their team to locate and assist guests to their seating/table.
• Thank guests as they exit the buffet and assist with any final guest needs or questions.
• Maintain a clean and sanitary work area to include the cashier box, dining room and service stations.
• Perform other job-related duties as requested.

Required for All Jobs

• Performs other job-related duties as requested.
• Proof of eligibility to work in the United States.

Education

High School Diploma, GED or equivalent - Required

Additional Requirements

Work varied shifts, to include weekends and holidays - Required

Knowledge, Skills and Abilities

KSAs

• Ability to take initiative and exhibit flexibility.
• Ability to sit, stand, walk, climb, crawl, kneeling, crouching, balance etc. for extended periods.
• Knowledge of health, safety and sanitation regulations.
• Ability to effectively communicate in English, in both written and verbal forms.
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.

Physical Requirements

A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Balancing
• Bending
• Carrying __pounds
• Clear speech - simple
• Crouching
• Distant vision
• Flexibility - upper body
• Flexibility - lower body
• Hearing/Listening
• Kneeling
• Lifting __pounds
• Near vision
• Normal vision
• Pushing/Pulling
• Reaching
• Sitting
• Standing - 5 hours minimum
• Stooping
• Walking

Work Environment

While performing the duties of this job, the associate is required to work within the selected work environments.

• Communication - verbal
• Communication - written
• Confined area
• Contacts - works alone
• Contacts - works around others
• Contacts - works with others
• Exposure to fumes / odors
• Fast pace
• Hazardous conditions - Chemicals
• Hazardous conditions - high structures
• Indoors
• Noise levels - low to moderate
• Noise levels - low to high
• Shifts
• Vibration
• Wet/Humid

Mental Requirements

While performing the duties of this job, the associate is required to work within the selected mental requirements.

• Comprehension
• Customer service
• Decision making
• High pressure
• Judgment
• Long hours
• Math skills - basic
• Organization
• Perception
• Reading - simple
• Repetition
• Safety hazards
• Writing - simple