FIT Scheduler in Tallmadge, Ohio at SDMyers
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Job Description
Position: Field Inspection Technician (FIT) Scheduler
Status: Full-Time / Non-Exempt
Good Place Holdings Expectation:
All employees play a key role in furthering the organization’s purpose and vision through commitment to Good Place principles and values.
SDM Purpose:
As a Good Place company, we strive every day to earn the undying loyalty of electric power system owners in a way that is safe and builds up a marketplace of reliable, low-cost electric systems.
Operations Purpose:
We deliver Substation Reliability and Life Extension Products and Services with excellence in a safe, timely and cost-effective manner. We provide technical direction and support for the organization. We value our members and customer relationships.
Position Purpose:
The purpose of the FIT Scheduler is to organize and schedule the sampling, inspection, and related services performed by our Field Inspection Technicians. This involves tracking the technician’s availability and keeping their itineraries full of confirmed jobs and start times, scheduling approximately two weeks in advance. This activity requires the FIT Scheduler to keep in mind due dates, emergencies, specified dates, critical retests and quarterly testing. The FIT Scheduler must coordinate and communicate regularly with FITs, customers, supervisors, Sales, Lab, and Safety Department.
Key Responsibilities:
- Meets with supervisor for weekly schedule review and as-needed meetings with scheduling group to address scheduling issues and changes.
- Assist with weekly production & forecast activity.
- Assist with backlog report / order return log activity.
- Forward (?) planning and scheduling to efficient, cost-effective routes/schedules.
- Produce the late jobs report - a weekly report that addresses any changes for jobs.
- Utilize our current software to organize available work in the most efficient, productive weeks possible for our technicians.
- Schedule FIT’s accordingly for their non-production weeks & vacation plans.
- Scheduling check in questions / replies – recap of the week’s activities.
- Other duties as assigned.
Education and Experience:
- High school diploma or equivalent
- Formal experience with the FIT Technician Training course
- Industry knowledge (lab, basic data interpretation, individual test knowledge, general industry)
Knowledge, Skills and Abilities:
- Must have a strong sense of team commitment, which includes meeting deadlines, punctuality and excellent follow-through and feedback.
- Must display a high level of integrity and initiative.
- Ability to react when needed for emergency schedulingAbility to balance SDMyers & customer needs
- Ability to problem solve field issues by offering immediate solutionsovercome
- Anticipate situations to be able to respond proactively
- Able to work independently.
- Strong ability to problem solve.
- Strong follow-through skills.
- Good attendance, punctuality and reliability.
- Full understanding of Company culture, vision, mission and purpose.
Work Conditions:
The work for this position is conducted indoors, in a conventional office environment, in an office or cubicle workstation, with low noise.
Physical Demands:
While working, the ability to:
- Perform work at workstation for extended periods of time, typically at least 8 hours a day/5 days a week, sometimes more or less if business needs require;
- Regularly hear, see, and talk.