Pool & Spa Technician in Big Sky, Montana at YELLOWSTONE CLUB
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Job Description
Yellowstone Club is paradise in Montana. A private residential community in Big Sky, Montana, Yellowstone Club offers its members the world’s only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course, rivers, hiking, biking, and more, our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service, ensuring no detail is too small to overlook, and being a part of creating experiences, then Yellowstone Club is looking for you.
Yellowstone Club’s Property Management department is currently seeking candidates for a Pool & Spa Technician. This is a full-time year-round position located in Big Sky, Montana.
This position is responsible for providing maintenance and repair services for pool and spa systems throughout Yellowstone Club, while providing excellent service to Members and guests.
Major Responsibilities:
- Ensure that each member and guest receives outstanding guest service in a guest-friendly environment which includes maintaining outstanding service standards, solid product knowledge and all other components of guest service.
- Display hospitality and professionalism to our guests at all times, be empowered to guarantee total guest satisfaction, take pride in representing Yellowstone Club professionally with our members and guests and assure that all transactions with guests are handled in a legal and ethical manner.
- Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees, members, and guests at all times. In the event of an accident or emergency, seek medical attention if necessary and contact the General Manager or Human Resources immediately.
- Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.
Essential Job Functions:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Test/balance water chemistry, maintain inventory and transport chemicals to individual areas.
- Perform preventative maintenance such as vacuuming, brushing and cleaning.
- Conduct daily rounds including driving to each area and performing water chemistry testing.
- Attend to the upkeep of mechanical rooms and pool/spa systems.
- Assist with preventative maintenance of pool and spa equipment.
- Assist in maintaining member/owner/guest history regarding special needs/preferences by establishing schedules and data logs.
- Respond to member issues or coordinate a response in a timely manner.
- Quickly gain the experience and knowledge to detect and remedy warning signs.
Other Duties and Responsibilities:
- Must be able to work flexible work hours/schedule including evenings, weekends and holidays. Long hours may be required due to business demands.
- Consistently attend regular staff meetings prepared to contribute.
- Assist in creating and maintaining quality pool and spa manuals that outline the operation and maintenance of all systems within the given facility.
- Conduct face-to-face meetings with clients, coworkers and contractors.
- Perform all duties and responsibilities in a timely and efficient manner in accordance with established Club policies, procedures, and standards of service to achieve the overall objectives of this position.
- Maintain clear and consistent communication via email and phone.
- Cultivate and maintain quality relationships with Property Managers, Members, vendors and contractors to ensure positive current and future business.
- Ensure that all work is carried out in a consistent, professional, timely and cost efficient manner.
Disclaimer:
This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities being performed by people assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Experience/Education Required
- 6 months of pool and spa maintenance experience, property management, or experience in a related field.
- High school diploma, GED or vocational training or job-related course work required.
- Proven experience using communication and organizational skills to accomplish goals.
Experience/Education Preferred
- Undergraduate degree in a related field.
- Certified Pool and Spa Operator.
Certificates & Licenses
Valid State Driver’s License
Computer Skills
Knowledge of all Microsoft Office Suite Products
Language Ability
Able to speak clearly and effectively with Members, guests, co-workers, vendors and other Yellowstone Club departments. Able to write clearly and legibly.
Math Ability
Able to perform basic math calculations.
Reasoning Ability
Ability to solve basic problems and/or know when it is necessary to get a manager to assist in problem solving.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work for this position is usually performed in a climate-controlled environment. However, the employee may be required to work outside in extreme heat, cold, rain, wind, snow or inclement weather as the demands of the position so dictate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to lift 25-75 pounds. The employee is constantly required to talk and/or hear. While performing the duties of this job the employee is constantly required to use hands and fingers to handle or lift items. The employee is constantly required to stand and walk, climb or balance, and stoop, kneel, bend, crouch, or reach with hands and arms. The employee is also constantly required to use their vision to perform an activity such as but not limited to determining the accuracy, neatness, and thoroughness of the work assigned. Employee may work exposed to sound and noise levels that are distracting and uncomfortable without hearing protection.
Receipt and Acknowledgment
I acknowledge and understand that:
- The job description provides a general summary of the position in which I am employed. The contents of this job description are job requirements and, at this time, I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor if at any time I am unable to perform these functions.
- Job duties, tasks, work hours and work requirements may be changed at any time due to business demands, by the Club.
- Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Yellowstone Club.
- I have read and understand this job description as outlined herein. I have been allowed to ask questions in order to clarify any points listed on this job description.
Yellowstone Club offers great benefits including:
- Medical, Dental, and Vision Insurance
- Free transportation to and from Bozeman
- Complimentary shift meals
- 401k eligibility and bi-weekly match
- Access to onsite fitness center 24/7
- Discounted Employee Housing in Big Sky or Gallatin Gateway
- Discounts to over 1000 retailers through ADP LifeMart and Expert Voice
- End of season Employee Appreciation Day and retail sale
- Access to Employee Store in Bozeman
- Two employee ski days at the Yellowstone Club each month
- Discounted Ski Pass to either Big Sky Resort or Bridger Bowl
For more information about the Club, visit www.yellowstoneclub.com.
To apply, please visit www.yellowstoneclub.com and click on "YC Careers" at the bottom of the homepage.