Lead Installer in Apex, North Carolina at Element Service Group Mechanical LLC

Element Service Group Mechanical

Element Service Group Mechanical is seeking an experienced Lead HVAC Installer to oversee residential and light-commercial HVAC installations. This role is responsible for producing safe, code-compliant, high-quality work while leading installation crews and delivering an excellent customer experience.

• Lead complete HVAC system replacements and new installations.
• Install air conditioners, heat pumps, furnaces, air handlers, ductwork, controls, and related accessories.
• Review job scopes, equipment specifications, permits, and installation requirements before beginning work.
• Direct and train installers and helpers, clearly assigning daily responsibilities.
• Ensure installations meet manufacturer specifications, company standards, applicable codes, and safety requirements.
• Perform start-up, testing, commissioning, and quality-control inspections.
• Diagnose and resolve installation-related problems in the field.
• Protect customers’ homes and properties and maintain an organized jobsite.
• Communicate job progress, changes, delays, and material needs to customers and the operations team.
• Accurately complete job documentation, equipment records, photos, checklists, and customer approvals.
• Maintain assigned vehicles, tools, equipment, and inventory.
• Participate in ongoing technical, safety, leadership, and customer-service training.

A successful Lead Installer consistently completes jobs correctly and efficiently, minimizes callbacks, maintains clean and safe worksites, develops crew members, communicates proactively, and leaves customers confident in both their new system and Element Service Group Mechanical.

Competitive compensation based on experience, with benefits and incentive opportunities determined by company policy. Element Service Group Mechanical is an equal-opportunity employer.

• Three or more years of HVAC installation experience; lead experience preferred.
• Strong knowledge of residential split systems, heat pumps, gas furnaces, refrigerant piping, airflow, electrical controls, and ductwork.
• Ability to read installation instructions, wiring diagrams, equipment specifications, and job scopes.
• Working knowledge of HVAC codes and safe installation practices.
• EPA Section 608 certification required.
• Valid driver’s license and acceptable driving record.
• Ability to lead, coach, and hold crew members accountable.
• Strong troubleshooting, communication, and organizational skills.
• Ability to work independently and make sound field decisions.
• Ability to use mobile applications for scheduling and job documentation.
• NATE certification and relevant trade licenses are beneficial but not required.

• Regularly lift and carry up to 75 pounds.
• Work in attics, crawlspaces, mechanical rooms, and outdoor environments.
• Safely climb ladders and perform repeated bending, kneeling, standing, and reaching.
• Work in hot, cold, and confined conditions while following required safety procedures.