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Station Operations Specialist in East Hartford, Connecticut at GOFO INC

NewSalary: $21.00 - $24.00/hrJob Function: General Business
GOFO INC
East Hartford, Connecticut, 06108, United States
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Job Description

Responsibilities:
  • Evaluate, onboard, and build long-term partnerships with Delivery Service Partners (DSPs).
  • Negotiate contracts and service pricing with DSPs to ensure cost-effective and high-quality delivery services.
  • Provide daily operational support to DSPs, addressing issues and ensuring smooth delivery processes.
  • Monitor package deliveries to ensure accurate tracking and on-time performance.
  • Resolve delivery-related issues promptly to maintain high levels of customer satisfaction.
  • Analyze performance metrics and identify opportunities for process improvement.
  • Ensure DSPs comply with company policies, contractual agreements, and industry standards.
  • Collaborate with internal teams to develop and align on delivery strategies.
Requirements:
  • Fluent in Mandarin and English.
  • Experience in logistics operations, vendor management, or a related field (experience with DSPs is a plus).
  • Strong negotiation, communication, and problem-solving skills.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Familiarity with logistics systems and industry regulations is preferred
  • Educational background in logistics, supply chain management, analytics, engineering, or a related field is a plus.

Job Location

East Hartford, Connecticut, 06108, United States

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