Process Management Associate, Provider Operations in United States at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Process Management Associate, Provider Operations based in the United States.

This role sits within a fast-paced healthcare operations environment focused on improving end-to-end provider and network processes. The Process Management Associate will play a key role in analyzing, redesigning, and optimizing workflows that impact claims, provider operations, and service delivery. Working closely with cross-functional teams, this position helps identify inefficiencies, implement scalable improvements, and strengthen operational performance. The role blends analytical thinking with hands-on execution in process design and documentation. It requires strong collaboration with technical, clinical, and operational stakeholders to drive measurable improvements. This is a high-impact opportunity to influence quality, compliance, and efficiency across core healthcare processes.

• Conduct detailed analysis of existing provider operations and healthcare-related workflows, including process mapping, data collection, and identification of inefficiencies or gaps.
• Collaborate with cross-functional stakeholders to define process improvement goals and translate them into actionable requirements and solutions.
• Develop and implement standardized process documentation, SOPs, workflow diagrams, and operational guidelines to improve consistency and efficiency.
• Apply process improvement methodologies such as Lean, Six Sigma, or BPM frameworks to identify bottlenecks, reduce waste, and enhance performance.
• Facilitate workshops and working sessions with internal teams to support process redesign and continuous improvement initiatives.
• Monitor process performance using metrics and reporting tools, providing insights and recommendations to leadership.
• Support automation and system enhancement initiatives in partnership with technology and product teams.
• Ensure compliance with applicable regulations, internal policies, and healthcare operational standards.

• Bachelor’s degree or equivalent professional experience, ideally in business, healthcare administration, operations, or a related field.
• 3+ years of experience in process management, process improvement, or operational analytics within healthcare or a regulated environment.
• Hands-on experience with process mapping and end-to-end workflow analysis.
• Familiarity with methodologies such as Lean, Six Sigma, BPMN, or similar frameworks.
• Strong analytical skills with the ability to interpret data and translate findings into actionable improvements.
• Experience using tools such as Excel and other data or reporting platforms; SQL or similar tools are a plus.
• Excellent communication skills with the ability to work across technical and non-technical teams.
• Strong attention to detail, organizational skills, and ability to manage multiple priorities in a dynamic environment.

• Competitive annual salary range: $87,188 – $114,434
• Full medical, dental, and vision coverage
• Paid time off, including vacation, sick leave, and holidays
• Annual performance-based bonus eligibility
• 401(k) retirement plan with employer contributions
• Remote work flexibility with potential future hybrid options depending on location
• Paid parental leave and family support programs
• Wellness resources and employee assistance programs
• Opportunity to work in a mission-driven healthcare environment focused on improving member outcomes