Retail Assistant Manager in Sandwich, Massachusetts at Sullivan Tire Co Inc

Sullivan Tire, an employee-owned company, currently has an opportunity for an Assistant Store Manager. This individual will be customer service focused and continue building Sullivan Tires loyal customer base.

Responsibilities:

• Drive sales goals by ensuring customer satisfaction and being the liaison between technicians and customers.
• Provide customers with product information, schedule appointments, and handle their tire and auto service needs.
• Assist the Retail Store Manager, demonstrate staff leadership, and always professionally represent Sullivan Tire.
• Mentor and develop employees.
• Ensure that store policies and procedures are followed.
• Maintain a safe and clean store environment. Follow all operation procedures.

Education/Experience:

Minimum of high school diploma with 3-5 years of industry/retail experience.

Skills/Knowledge:

• Strong sales and customer service skills in a retail environment
• Conflict resolution skills
• Solid understanding of automotive tire and auto service industry
• Ability to multi-task in a fast-pace environment
• Strong time management skills
• Working knowledge of VAST, Microsoft Office, and our internal software applications
• Team player
• Demonstrated staff leadership and delegation skills.
• Management and mentoring skills

Benefits:

• Health Insurance- including Medical, Vision, and Dental
• Life and Disability Insurance
• Paid Holidays, Personal Time, and Vacation Time
• Discounted Services
• Employee Owned! ESOP - Employee Stock Ownership Plan
• Flexible Spending
• 401(k) with Company Match

EEO STATEMENT

Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!