Case Manager - Aftercare and Family Resource Center in Houston, Texas at Casa de Esperanza de los Ninos

-The Case Manager - Aftercare and FRC provides case management to After Care and Family Resource Center families and provides Foster Care case management activities as assigned and as part of the on-call rotation.
-After Care and FRC case management activities entail developing case plans; providing resources and referrals; contributing to building strong families; providing tangible support to families; managing the Casa de Esperanza pantries; and conducting outreach to network with other organizations.
-Foster Care case management activities include conducting intakes; foster home/child supervision; discharges; family visit supervision/transportation; and crisis response as assigned and as part of the on-call rotation.

Education: Bachelor's degree required
Experience: Two years in a child welfare or related field

Travel: Frequent travel to client locations

1) Client Case Management
• Serve as the agency’s primary contact for After Care families
• Participate in discharge service planning in anticipation of children exiting the foster care program
• Maintain a caseload of After Care/FRC families and provide case management in and out of the client’s home for a minimum of 6 months after discharge from foster care or seeking Casa services
• Assess child, family, and safety needs of After Care/FRC families
• Develop service plans as appropriate and evaluate client progress on service plans; refer clients to services
• Assist After Care/FRC clients during crises through referral and liaising with other agencies
• Conduct Foster Care placement activities including intakes; foster home/child supervision; discharges; family visit transportation/supervision; and crisis response as assigned and as part of the on-call rotation

2) Tangible Support Activities
• Distribute basic need items to After Care/FRC families
• Liaise with the Development Team to execute annual giving programs and events

3) Management of Casa de Esperanza Pantries
• Ensure donations are appropriately stored
• Monitor inventory
• Manage volunteers and guide their work
• Communicate donation needs to the Development Team

4) Outreach
• Plan and implement outreach activities to benefit After Care/FRC clients
• Network with community partners to build referral sources and awareness of Casa de Esperanza services

Knowledge, Skills, & Abilities
-Working knowledge and understanding of the needs of clients served by the agency
-Skill in service planning, follow through, and accurate documentation
-Ability to assess child safety needs and maintain child’s safe environment in foster home and family visits
-Excellent communication skills- verbal and written- and ability to tailor communications to client needs
-Working knowledge of Minimum Standards and DFPS Standards
-Working knowledge of available services for client referral with a specific emphasis on services available under STAR Health
-Proficient in Microsoft Office
-Proficient in foster care database documentation

Additional Requirements
-Clear Drug Screen, Background Check, Driving Record; Valid Texas Driver’s License held for at least two years
-This position requires frequent availability evenings, weekends, and outside of typical business hours including an on-call requirement