FT Lead Server, The Gadsden Glen Culinary in Charleston, South Carolina at Bishop Gadsden Episcopal Retirement

Description: Join the award-winning Bishop Gadsden team and lead front-of-house excellence at The Gadsden Glen!We are searching for a dynamic, service-driven Lead Server to oversee the dining venues across our community. If you thrive in a hospitality environment, enjoy mentoring teams, and are passionate about exceptional customer service, we’d love for you to apply.

As a Lead Server, you will ensure smooth and successful front-of-house operations, direct and support servers, and provide outstanding service to residents and guests. You’ll maintain high standards in appearance, sanitation, training, team coordination, and overall dining experience.

A Typical Day:

Front-of-House Leadership

• Oversee servers and ensure compliance with the Bishop Gadsden Dress and Appearance Policy
• Maintain sanitation, nutrition, and DHEC standards
• Ensure smooth operations across all dining rooms
• Assist servers during meal service as needed
• Handle guest concerns professionally and promptly
• Conduct service meetings and help train new team members
• Promote teamwork and collaborate with management on process improvements

Manager-on-Duty & Operations

• Supervise team members and uphold high food-service standards
• Monitor side work and closing procedures
• Maintain retail/bistro inventory and place orders as needed
• Secure dining areas, equipment, and cash drawer at close

Professionalism & Compliance

• Adhere to Resident Rights, HIPAA, safety procedures, and fire drill participation
• Maintain professional appearance and conduct
• Attend mandatory trainings, meetings, and facility events
• Support the department with additional duties as needed
• Practice fiscal responsibility in the use of Bishop Gadsden resources

Requirements:

What We Need In A Candidate:

• Minimum age: 18+
• At least 5 years of front-of-house experience
• Prior supervisory experience preferred
• High school diploma or equivalent preferred
• Strong communication and customer service skills
• Basic computer proficiency
• Ability to read, write, and speak English clearly
• Ability to work collaboratively with residents, staff, and families

What A Candidate Can Expect From Us:

• Medical/Dental/Vision Insurance plans for you and your family
• Paid Time Off to create a work/life balance
• Retirement plans with employer matching
• FREE on site parking
• Wellness Programs and Facilities
• Employee Assistance Programs
• Scholarship Opportunities for Education/ Student Debt
• Community Café / Employee onsite dining options
• Free 24/7 TELADOC for team member and household

If you're passionate about hospitality and TIRED of the late night hours,bring your leadership and teamwork approach!Apply today to join The Gadsden Glen team!