Strategic Account Manager in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Account Manager in the United States.

This role is responsible for owning and growing a portfolio of high-value enterprise customers, driving both renewal performance and long-term expansion within a fast-paced, AI-enabled SaaS environment. You will act as a trusted strategic partner to senior stakeholders, ensuring customers achieve measurable business outcomes through effective adoption and engagement. Operating at the intersection of sales, customer success, and product strategy, you will translate customer needs into actionable growth plans while aligning internal teams around execution. The position requires strong commercial acumen, executive presence, and the ability to manage complex, multi-threaded relationships. You will also leverage data-driven insights and AI-powered tools to identify risks, uncover expansion opportunities, and improve forecast accuracy. This is a high-impact, high-ownership role where your performance directly influences retention, revenue growth, and long-term customer value.

• Own the end-to-end renewal and expansion lifecycle across a strategic portfolio of enterprise accounts, ensuring consistent revenue retention and growth.
• Develop and execute account strategies focused on long-term value creation, customer outcomes, and expansion opportunities aligned to business priorities.
• Build and maintain strong, multi-threaded relationships with key stakeholders, including executive sponsors, to strengthen account stability and partnership depth.
• Identify, develop, and close expansion opportunities through value-based selling, proactive engagement, and strategic alignment with customer initiatives.
• Maintain accurate forecasting and pipeline discipline across renewals and expansions, ensuring visibility, consistency, and predictability.
• Proactively identify renewal risks, including adoption gaps, budget shifts, and competitive pressures, and execute mitigation and save strategies.
• Partner closely with cross-functional teams such as Customer Experience, Professional Services, Support, Product, and Executive leadership to ensure successful customer outcomes.
• Capture and share customer insights, adoption trends, and market feedback to inform internal strategy and product development.
• Contribute to scalable best practices that improve renewal readiness, expansion effectiveness, and overall customer lifecycle performance.

• Proven experience managing and growing strategic enterprise accounts with significant ARR responsibility, consistently achieving or exceeding renewal and expansion targets.
• Strong consultative sales skills with the ability to engage and influence executive-level stakeholders and drive value-based commercial decisions.
• Deep commercial acumen, including negotiation strategy, deal structuring, and long-cycle opportunity management.
• Exceptional forecasting discipline and CRM rigor, ensuring accurate and predictable pipeline and revenue management.
• Strong analytical mindset, leveraging data and insights to guide prioritization, risk identification, and growth opportunities.
• Ability to thrive in fast-paced, high-growth environments with ambiguity and evolving priorities.
• Experience working within or alongside AI-enabled or modern SaaS GTM stacks, with a willingness to adopt and experiment with new tools.
• Strong collaboration skills and a track record of working effectively across cross-functional teams and complex organizations.
• Executive presence, strong communication skills, and the ability to simplify complex concepts into clear business narratives.
• Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience.

• Competitive salary range of $118,000–$155,000 annually, plus potential additional compensation components.
• Comprehensive health coverage including medical, dental, and vision with employer subsidy.
• Employer-paid disability and life insurance coverage.
• Inclusive benefits stipend and access to mental health and wellness resources.
• Flexible time off policy, paid holidays, and generous parental leave programs.
• 401(k) plan with 4% employer match after eligibility period.
• Remote-first work environment supporting flexibility and autonomy.
• Strong focus on professional development, coaching, and continuous learning.
• Opportunity to work in a high-performance culture centered on ownership, clarity, and impact.