MEDICAL ASSISTANT in Prince Frederick, Maryland at CalvertHealth

Clinical Responsibilities

Prepare patients for examinations and consultations by obtaining and documenting vital signs, weight, height, BMI, medical history, and current medications.

• Assist providers during patient visits and procedures as needed.
• Document patient information accurately in the electronic medical record (EMR).
• Review and reconcile medications, allergies, and medical histories.
• Monitor and manage provider schedules to support efficient patient flow.
• Provide patient education regarding medications, treatment plans, nutrition guidelines, lifestyle modifications, and follow-up instructions when needed.
• Coordinate laboratory testing, imaging, referrals, and prior authorizations.
• Support medication management processes, including weight loss medication documentation and refill requests.
• Maintain exam rooms, medical supplies, and equipment in accordance with infection prevention and safety standards.

Administrative Responsibilities

• Answer patient phone calls, portal messages, and clinical inquiries in a timely and professional manner.
• Assist with insurance verifications, prior authorizations, and documentation requirements.
• Maintain accurate patient records and ensure HIPAA compliance.
• Participate in quality improvement initiatives and workflow optimization efforts.

Patient Care & Team Collaboration

• Foster a welcoming, respectful, and supportive environment for patients.
• Demonstrate empathy and professionalism when working with patients experiencing obesity and chronic health conditions.
• Collaborate effectively with physicians, nurse practitioners, dietitians, and administrative staff to ensure continuity of care.
• Support program growth initiatives and patient retention efforts.

• High School diploma or GED; some college preferred.
• Completion of an accredited Medical Assistant program preferred.

• Current Medical Assistant certification preferred (CMA, RMA, or equivalent).
• Experience with EMR systems preferred.
• Knowledge of medical terminology, insurance authorization processes, and clinical workflows.
• Active Basic Life Support certification required or obtained within 30 days of hire.