Receptionist - Toyota Medford *NEW LOCATION* in Boston, Massachusetts at Asbury Automotive Group

Receptionist - Toyota Medford *NEW LOCATION*
Boston, MA, USA• Medford, MA, USA
Requisition ID Req #11278
About Asbury
Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Receptionist / Guest Experience Coordinator
Herb Chambers Toyota of Boston – Flagship Location
Compensation: $40,000–$50,000 annually (The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.)

Herb Chambers Toyota of Boston is proud to represent one of the flagship locations within our organization — a high-visibility, high-performance dealership that reflects the standard of excellence our guests expect.

As part of our mission to be the most guest-centric automotive retailer, the Receptionist serves as the first impression of our brand and is a critical part of the guest experience. This role is far more than a traditional front desk position. You will be the face and often the voice of the dealership, setting the tone for every interaction and ensuring each guest receives a polished, professional, and welcoming experience from the moment they arrive or call.

We are seeking an individual who thrives in a fast-paced, high-volume environment and takes pride in representing a premier dealership. The ideal candidate is professional, adaptable, highly organized, and comfortable balancing multiple responsibilities while maintaining exceptional service standards.

Key Responsibilities

Welcome and assist all walk-in guests with professionalism, warmth, and urgency

Manage a high volume of inbound phone calls and direct guests efficiently to the appropriate department or team member

Assess guest needs quickly and ensure a seamless transition to sales, service, or management teams

Provide accurate information, take detailed messages, and ensure timely communication

Support administrative and clerical duties that contribute to daily operational excellence

Maintain the front reception area as a polished reflection of our flagship facility

Adapt to evolving business needs and support additional responsibilities as assigned by management

What We’re Looking For

Exceptional communication and guest service skills

Professional presence and polished demeanor

Ability to multitask and remain composed in a high-energy dealership environment

Flexible approach to responsibilities and willingness to support multiple areas of the operation

Strong computer and phone proficiency, including Microsoft Outlook

Sense of urgency, attention to detail, and commitment to guest satisfaction

Bilingual or multilingual abilities are a plus

Flexible schedule, including late shifts

Must be at least 18 years old

Must pass pre-employment screening

Compensation & Benefits

Weekly pay

Paid holidays and paid time off

Paid training

Medical, dental, vision, and supplemental insurance

401(k) with company match

Career development and advancement opportunities within a premier automotive organization

Employee discounts and referral bonus opportunities

If you are passionate about hospitality, professionalism, and delivering an exceptional guest experience in one of the organization’s hallmark dealerships, we invite you to apply.

Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
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