Patient Relations Coordinator in Hickory, North Carolina at FD Partners LLC

$16-$19 per hour

FRESH Dental is looking for a full-time Patient Relations Coordinator to help us provide personalized care to our patients. This position will report to the Office Leader and is NOT A MANAGERIAL POSITION.

Do you remember a specific time that you were provided with excellent customer service? What made it special? We believe in providing exceptional service that a patient will remember; not just a transaction.

To work at FRESHDental you must be ready to provide exceptional customer service.

We are looking for a team member with experience in a paperless, technology-driven office. Candidates must have superior dental insurance and claim filing skills. Our newest team member will also have experience successfully working with patients to overcome financial barriers.

What we offer full-time staff only:

• Medical, Dental, Vision
• Life Insurance
• Matching 401(k)
• 8 Paid Holidays
• Short-Term Disability Insurance
• Paid Time Off (PTO)
• Employee Assistance Program
• Team Outings

Education: Must have a High School Diploma or GED

Skills & Expertise: At least 6 months experience analyzing patient records, scheduling appointments, verifying insurance, and helping patients understand their invoices and insurance coverage. Dental industry greatly preferred.