Field Engineer in Broomall, Pennsylvania at Visual Sound Inc

Visual Sound Inc

TITLE: Field Engineer

ABOUT THE ORGANIZATION: It takes a special company to stand out in today’s highly competitive audio visual (AV) market. Welcome to Visual Sound, the company that exceeds your AV expectations. With Visual Sound, you will enjoy the benefits that come from partnering with highly-trained, industry-certified professionals who offer much more than just technical “know how.” Emphasizing prompt, professional service, customized solutions and the highest quality work, we ensure that your system is perfect for your space, your needs and your budget. With decades of experience in designing, building and servicing cutting-edge AV solutions, Visual Sound stands out from the crowd. Our ability to grow and adapt to the latest technology and customer needs has made us a leader in the industry. A widely-recognized supplier of AV solutions, our flexibility allows us to provide a variety of services to a wide range of industries. From classrooms to courtrooms, boardrooms to lecture halls, and houses of worship to corporate complexes.

DESCRIPTION:

Visual Sound is seeking a skilled Field Engineer for our Corporate Office in Broomall, PA. This role is accountable for troubleshooting, re-installation and maintenance of electronic audio/visual equipment, installing and servicing the systems in the most efficient and effective manner to assure minimum down time and maximum performance.

Responsibilities:

• Field Commissioning of AV Systems and other Engineering related duties.
• Communicating system performance to the customer and to the Installation Department.
• Final commissioning of audio-visual equipment, including, but not limited to audio DSPs, CODECs, switchers, control systems, VTC systems, and video processors.
• Assisting the Technical Operations team performing installation and system commissioning work as needed.
• Creating user guides and train end users on how to use their A/V control systems.
• Refining current processes, developing better workflows, and making educated recommendations.
• Working closely with the Installation Manager and the Manager of AV Integration to ensure a professional and safe working environment.
• Maintaining clear communication, documentation and organization of paperwork, tools and company vehicle.
• Traveling to client sites and occasional out of town travel.

POSITION REQUIREMENTS:

• Formal education in Electronics or related field.
• Minimum two years of AV experience.
• A four-year degree or military experience may be considered in place of job experience
• Experience with Enterprise VC solutions (Zoom, Microsoft Teams, Google Meet, Bluejeans, Cisco Telepresence etc.) both hardware and software
• AVIXA General CTS (Certified Technical Specialist) is preferred.

LOCATION: Visual Sound - Broomall

EOE STATEMENT: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.