Promotional Customer Service Representative – Entry Level in Meridian, Idaho at IB Collective Co.

We’re hiring Promotional Customer Service Representatives to support live events, grassroots outreach, and face-to-face marketing initiatives for cause-driven campaigns. Whether you're looking to kickstart your career or pivot into something more meaningful, this is your opportunity to grow with a purpose-driven team.

As a Promotional Customer Service Representative, you’ll be on the front lines of public-facing events, engaging with community members to share campaign messages, distribute materials, and create positive brand experiences.

Key responsibilities include:

• Represent nonprofit and ethical brand campaigns at live events and promotional activations

• Answer questions and share information about campaigns, services, and community initiatives

• Assist with event setup, logistics, registration, and promotional material distribution

• Collaborate with marketing and outreach teams to ensure smooth event execution

• Gather customer feedback, track interactions, and offer improvement suggestions

• Troubleshoot on-site challenges with professionalism and a solution-oriented mindset

• Deliver friendly, enthusiastic, and professional customer service at every interaction

We're seeking candidates who bring energy, empathy, and strong communication skills—experience is helpful, but not required.

You’re a great fit if you:

• Communicate clearly and confidently in both verbal and written formats

• Have a customer-first mindset and a warm, engaging personality

• Stay organized and handle multiple tasks in dynamic settings

• Are reliable, proactive, and eager to learn new skills

• Thrive in both independent and team-based environments

• Are available for weekend and some evening shifts as needed

• Are 18+ and legally authorized to work in the U.S.

Preferred (but not required):

• Previous experience in customer service, retail, hospitality, or event support

• Immediate start with paid training provided

• Competitive base pay + weekly performance bonuses

• Rapid career growth into leadership, coordination, or account management roles

• Flexible scheduling to support work-life balance

• Work on mission-driven campaigns that create a real impact

• Join a collaborative, supportive team that values your success

• Gain hands-on experience in customer service, promotions, marketing, and event management

• Entry-level job seekers looking for experience in events, outreach, or marketing

• Individuals from retail, hospitality, food service, or similar backgrounds seeking a meaningful career pivot

• Recent graduates or career changers interested in public engagement and nonprofit campaigns

• People passionate about community impact, communication, and personal growth

If you're ready to build a career that combines community connection, professional growth, and purpose, we want to hear from you.