Span Technician in at Arcadian Infracom Inc

NewSalary: $33.00 - $38.00/hrJob Function: Skilled Labor
Arcadian Infracom Inc
United States
Posted on
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Job Description

Position Overview: The Span technician is responsible for maintaining, testing, troubleshooting, repairing, and managing the restoration of long-haul fiber optic infrastructure along an assigned route. The assigned route runs through Willits, CA through Garberville, CA along Highway 101. This position plays a key role in maintaining network reliability and performance through preventative maintenance, outage response, safety and quality oversight, and coordination with Network Operations, Engineering, Construction, and contractors.

Job Description:

Role and Responsibilities

  • Technical Support: Provide daily fiber optic support, including reading blueprints and diagrams, and using test equipment to verify fiber integrity and network performance.
  • Tool and Equipment and Materials: Properly use, inspect, maintain, and account for assigned tools, test equipment, vehicles, and materials. Ensure equipment is maintained and calibrated and materials are available for field operations.
  • Testing, Troubleshooting & Diagnostics: Test, troubleshoot, and resolve issues affecting long-haul fiber networks, including fiber breaks, signal loss, connectivity issues, and equipment failures. Use industry-standard equipment to identify faults, verify fiber integrity, restore service, and minimize network downtime.
  • Documentation & Network Records: Complete accurate work reports and document test results, fiber routes, splice locations, repairs, material usage, network changes, completed work, and outstanding issues.
  • Field Coordination: Coordinate field activities with Network Operations, Engineering, Construction, contractors, and internal teams. Communicate network conditions, repair status, and field findings and provide technical support for projects, maintenance, and restoration activities.
  • Customer and Team Support. Clearly articulate technical issues to stakeholders, system updates, outages, absences, vehicle breakdowns, and escalations in a timely and efficient manner.
  • Safety and Compliance & Field Operation: Follow safety protocols, work permit requirements, and applicable regulatory standards when performing field operations, including work around high-voltage equipment and in areas with heavy vehicle traffic requiring traffic control procedures to be in place.

Qualifications and Education Requirements

  • Associate’s degree or trade certification in telecommunications, infrastructure maintenance or related field required. Ten years of direct experience will be considered in lieu of degree or trade certifications.
  • Ability to use computer tools, systems and programs to report and update status of operating systems required.
  • Ability to understand and interpret technical language, guides, and practices to hands on operations.
  • Strong communication, organizational, and problem-solving skills required.
  • Basic math skills.
  • Experience working with Microsoft Office Suite, and mobile applications preferred.
  • Strong applied learning ability and willingness to participate in ongoing training.
  • Knowledge of industry OSHA and safety practices preferred.

Safety requirements

  • Follow all company safety policies, procedures, work permits, and applicable regulatory requirements.
  • Use required PPE and follow established safety practices when working around electrical systems, roadways, construction areas, underground utilities, and other hazards.
  • Safely perform work at heights, in confined spaces, and in remote or challenging environments as required.
  • Inspect and properly use vehicles, tools, equipment, and fall-protection systems.
  • Maintain valid driver’s license and checklists of vehicles.
  • Identify and report hazards, incidents, near misses, and unsafe conditions, and stop work when conditions cannot be performed safely.
  • Maintain required safety training and certifications for assigned duties and equipment.

It is recommended that the candidate live in the Benbow or Garberville area for easier route access.


7:00 am - 4:00 pm or 6:00 am - 3:00 pm
Additional times may be required for on call or system outages after hours.

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Job Location

United States

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