Sales & Account Coordinator in Bakersfield, California at Lost Hills Environmental LLC

WHO WE ARE

H.M. Holloway was established in 1932. Since then, we have established ourselves throughout the San Joaquin Valley and Central Coast as a leader in the agricultural and environmental industries. We are dedicated to helping our stakeholders grow with high-quality and cost-efficient products, services and solutions that preserve our environment and sustain our quality of life for generations to come.

WHAT WE OFFER

At Holloway, we offer more than a stable paycheck and competitive benefits. We offer a family-oriented culture focused on innovation, teamwork, safety and respect. We want to be the company where you build your career and retire from.

THE ROLE

This is a full-time position within Holloway Environmental Solutions (Holloway). The Sales & Account Coordinator manages daily customer service, account administration, and transportation scheduling for the landfill and compost operations. The position works closely with the Business Development Associate and management to support sales, coordinate new and existing accounts, and allow the Business Development team to focus on generating new business.

ESSENTIAL JOB DUTIES

• Work closely with the Business Development Associate and management to support leads, sales follow-up, and new customer onboarding
• Prepare customer quotes and service proposals, evaluate costs, and recommend pricing and transportation arrangements for management approval
• Negotiate hauling rates and service terms with transportation providers, subject to final management approval
• Evaluate hauling options based on cost, availability, reliability, and customer needs; recommend practical service solutions
• Serve as the primary contact for routine customer service, account coordination, and resolution of day-to-day service issues and discrepancies
• Independently coordinate hauling schedules, dispatch loads, track loads, and address delays, cancellations, and after-hours service needs. Verify dispatched loads with scale records
• Track customer activity, service costs, and account issues; identify opportunities for improved service and customer retention
• Maintain customer records, agreements, rates, load schedules, service activity, and sales follow-up information in Salesforce
• Handle routine billing inquiries, service documentation, account reports, and coordination with operations and accounting

ESSENTIAL REQUIREMENTS, SKILLS AND QUALIFICATIONS

Bachelor’s degree or relevant experience desired

Experience in customer account management, sales support, logistics, dispatch, or transportation preferred

Ability to evaluate service alternatives, negotiate rates, and make sound recommendations to management

Proficiency in Microsoft Office and CRM systems, preferably Salesforce

Strong customer service, negotiation, written communication, and interpersonal skills

Excellent organization, time management, and problem-solving abilities

Ability to manage competing priorities and make independent decisions within established guidelines

PHYSICAL DEMANDS AND REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear, use hands or fingers, and sit, stand, walk, and reach with hands and arms. The employee may occasionally visit operational facilities and must follow applicable site safety requirements. Specific vision abilities include close vision, distance vision, and the ability to adjust focus. The noise level is generally low to moderate in an office environment but may be higher at operating facilities.

Must have a valid Driver’s License.

We are an Equal Opportunity Employer and participate in E-Verify.

Benefits:

401(k)

Dental Insurance

Health Insurance

Life Insurance

Paid Time Off

Vision Insurance

Paid Holidays

Location: Bakersfield, CA

Type: Full-time, exempt. Business hours with evening and weekend availability as needed.

Pay: $75,000 base salary plus bonus eligible

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.