Fairfield Inn & Suites South Hill - Front Desk Agent at Aimbridge Hospitality – South Hill, Virginia

Fairfield Inn & Suites South Hill - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
• Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Fairfield Inn and Suites South Hill offers spacious rooms and suites central to the business district and major corporations such as Global Safety Textiles, International Veneer, and VCU Health Community Memorial Hospital, with a short drive to the Microsoft Data Center and Foreign Affairs Security Training Center (FASTC). Located just off I-85 and US 58, we offer complimentary high-speed Internet, and free hot breakfast, including fresh, made-to-order Belgian waffles. Business travelers enjoy efficient services such as free local calls, complimentary fax and copy service, and business center. Our clean, fresh guest rooms and central location to area attractions provide guests the ideal place to stay for comfort and convenience. Kerr Lake is only a short drive and offers fishing, boating and scenic trails. Also nearby is Gaston Lake for fishing and water sports. Fairfield Inn and Suites South Hill looks forward to providing all of our guests with the exceptional service they deserve and expect at an affordable price.

Application deadline for Colorado positions: