Lead Field Services Recruiter at John C. Cassidy Air Conditioning & Plumbing – Riviera Beach, Florida

Lead Recruiter

Hybrid - must live within a reasonable commute to West Palm Beach, FL (Riveria Beach, FL)

OVERVIEW

The Lead Recruiter will take hands-on ownership to lead and execute hiring across our brand of companies. This role is heavily focused on recruiting execution, particularly for high-volume, revenue-generating field roles. The Lead Recruiter/Recruiting Supervisor will also help build the structure, process, and systems we need to scale and grow the business.

You would own full-cycle recruiting, partner closely with field leadership, and play a key role in implementing and optimizing our Applicant Tracking System (ATS). Success in this role requires strong relationship management, the ability to navigate change, and a proactive approach to building pipelines, not just filling roles that are open.

How success is measured in this role:

• Time-to-Fill: Roles are filled within target timelines, with urgency around technician and revenue-driving positions
• Req Load Management: Ability to manage a high volume of open roles (15–25+ reqs) across multiple locations
• Quality of Hire: Strong retention and performance of new hires (30/60/90-day outcomes)
• Offer Acceptance Rate: High acceptance rates through effective candidate management and closing
• Pipeline Health: Consistent, proactive pipelines for critical and hard-to-fill roles
• Hiring Manager Satisfaction: Trusted partner to field leaders; strong communication and follow-through
• Process Efficiency: Reduced bottlenecks, streamlined workflows, and faster movement through stages
• Source Effectiveness: Ability to identify and scale high-performing sourcing channels (referrals, local outreach, job boards)
• System Adoption: Successful implementation and consistent use of Paylocity ATS and recruiting workflows
• Reporting & Visibility: Clear, accurate reporting on recruiting activity, progress, and risks

What You’ll Be Trusted With:

Full-Cycle Recruiting Execution

• Lead and execute full-cycle recruiting across field (technicians, installers), operations, and corporate roles
• Manage sourcing, screening, interview coordination, and offer processes end-to-end
• Prioritize and balance high-volume hiring needs across multiple locations

Skilled Labor & Field Hiring Strategy

• Build and maintain pipelines for hard-to-fill technician roles
• Leverage creative sourcing strategies including referrals, local outreach, trade schools, and community partnerships
• Support hiring events and market-specific recruiting initiatives

Stakeholder Partnership

• Partner closely with hiring managers and field leadership to understand hiring needs and timelines
• Act as a trusted advisor — setting expectations, providing market insight, and influencing decisions when needed
• Maintain strong communication and follow-up throughout the hiring process

Process & Systems (Paylocity)

• Support implementation and optimization of Paylocity ATS and onboarding workflows
• Help standardize recruiting processes, job postings, and workflows across the business
• Ensure data integrity and consistent use of systems

Reporting & Continuous Improvement

• Track and report on recruiting metrics, pipeline activity, and hiring progress
• Identify process gaps and implement improvements to increase efficiency and quality
• Bring ideas — not just problems — to improve hiring outcomes

What you bring to the table:

• 4–8+ years of full-cycle recruiting experience in a fast-paced environment
• Experience recruiting for skilled labor, field-based, or high-volume roles (HVAC, plumbing, construction, or similar industries strongly preferred)
• Proven ability to manage multiple roles, priorities, and stakeholders at once
• Experience working with or implementing an ATS (Paylocity experience is a strong plus)
• Strong relationship management skills — able to build trust quickly with field and corporate leaders
• Comfortable operating in environments that are growing, changing, or evolving
• Ability to balance execution with process improvement

Nice to Have (But Not Required):

• Experience in residential services or multi-location businesses
• Background in private equity-backed or high-growth companies
• Experience building recruiting processes or improving existing ones
• Familiarity with recruitment marketing or employer branding for field roles

What we offer:

At John C. Cassidy, we are committed to providing a supportive and rewarding work environment. We offer a comprehensive benefits package, including health, dental, and insurance, paid time off, holiday pay, and a 401K plan. We believe in work-life balance and support your career development while fostering a diverse and inclusive workplace.

EQUAL OPPORTUNITY EMPLOYER

At John C. Cassidy, we believe in fostering a diverse and inclusive environment, and we take great pride in being an equal-opportunity employer. We actively recruit, hire, train, reward, and promote individuals without regard to race, religion, color, national origin, gender, disability, age, veteran status, or any other protected status as mandated by applicable law. We wholeheartedly encourage talented individuals from all walks of life to join our team, grow with us, and thrive while bringing their unique perspectives and skills to the table. Together, let's create an incredible workplace where everyone can do their best work and achieve their fullest potential.