ACT Team Service Coordinator - Chittenden County at Pathways Vermont – Burlington, Vermont

ACT Team Service Coordinator - Chittenden County

The Company: Pathways Vermont provides community-based mental health services and collaborative learning that centers people as the experts of their own lives. We strengthen our communities and the system of care by elevating the voices of lived experience.

Pathways Vermont is committed to a diverse workplace that reflects the communities we serve and is particularly interested in receiving applications from a broad spectrum of people interested in providing supportive social services to Vermonters including people with military experience, individuals with disabilities, and people of color.

The Role: Service Coordinators are members of the interdisciplinary team who provide flexible, compassionate, community based services that are designed to promote the stability, recovery, and community reintegration of individuals who experience mental health challenges, histories of homelessness, and may also have challenges around substance use. Service Coordinators function as integral members of Pathways’ Assertive Community Treatment (ACT) team which utilizes an interdisciplinary staff to serve a combined caseload of clients and communicates with community partners.

Available Positions: 1

Location: in-person (Chittenden County)

Schedule: Full-Time (35-40 Hours weekly)

Application Requirements:

A Cover Letter and Resume are required with your application.

Responsibilities:

• Engage in relationship building/rapport building with clients and provide service from a “Choice” perspective as well as client centered, harm reduction, and strengths based approaches.

• Assist clients with referrals to community agencies to ensure that they have full access to services and resources they require, i.e. entitlements, benefits, advocacy, addiction services, etc.

• Provide one to one support and counseling on life skills, housing concerns, and health maintenance, including such tasks as medication support, housekeeping, and assisting clients to manage their monies, including preparing budgets with clients and computing expenses.

• Maintain written and computerized records, compile reports and complete other program documentation

• Participate in 24/7 on call services rotation with other team members.

• Other Duties as assigned

• Attendance at the annual All Staff and Programmatic Retreats is an expectation of employment with Pathways Vermont, unless excused by the employee’s manager/HR. Retreats are held on workdays, during normal working hours, and are fully paid.

Qualifications:

• Excellent interpersonal skills, sound knowledge of supportive counseling skills and the ability to form relationships with marginalized individuals

• Excellent communication, writing, and computer skills

• Excellent independent problem solving skills and demonstrated ability to intuitively approach challenging situations

• Prior experience working in a mental health and/or harm reduction agency, preferably in community services preferred.

• Bachelor’s Degree required, Master’s Degree preferred

• Valid driver’s license, a reliable personal vehicle available for work purposes and current automobile insurance required

Compensation:

• $20-$21/Hour

• Annual Increases

Benefits:

• Medical, dental and vision insurance

• Long Term Disability/Life Insurance

• Paid Time Off (accrual of 210 hours per year to start)

• 9 Paid Holidays Annually

• 403(b) Retirement Savings Plan

• Employee Assistance Program

• Longevity Recognition Rewards

• Access to a wide variety of Pathways facilitated trainings including Intentional Peer Support

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.