Office Administrative Assistant at Frontier Dental Laboratories, Inc. – Brookfield, Wisconsin

Nu-Art Dental, a proud member of the Denbright Dental Labs family, is seeking a Front Office Assistant.

About Nu-Art Dental Laboratories

Nu-Art Dental Lab has been a trusted partner to clinicians across the nation for decades, providing restorative solutions that combine unmatched craftsmanship with state-of-the-art digital technology.

Learn more about us: https://nuartdental.com/

A Day in the Life

As an Office Administrative Assistant, your day will revolve around keeping the office running seamlessly. You’ll greet visitors and serve as the go-to person at the front desk, while also juggling calendar coordination and administrative tasks. Between assisting employees, managing supplies, and working with vendors, You’ll play a key role in supporting the team and making sure daily operations stay on track.

Schedule

Full-time position

Monday – Friday

Benefits

Full-time benefits include: • Medical, Dental, Vision • 401(k) with company match • Paid time off and holidays • Life insurance, disability coverage, and supplemental coverage

Responsibilities

• Provide exceptional customer service to dental offices via phone and email
• Schedule new incoming cases accurately in the system
• Coordinate case timelines and adjust production schedules as needed
• Communicate shipping updates and scheduling changes to customers
• Track cases, update records, and maintain accurate documentation
• Monitor rush cases and ensure on-time completion
• Collaborate with production teams to resolve scheduling issues
• Maintain high standards of customer service and professional communication

Requirements

• Strong customer service experience required
• Experience working as a scheduler, coordinator, or similar role preferred
• Excellent communication and relationship-building skills
• Strong verbal and written communication skills to interact with team members, supervisors, and dental offices.

• Strong organization, multitasking, and time management abilities

• Ability to collaborate with colleagues and contribute positively to a team-oriented environment.
• Comfortable working in a fast-paced environment
• Proficiency with basic computer systems and Microsoft Outlook

Ready to Apply?

If you’re a detail-oriented scheduler who takes pride in delivering outstanding customer service, we want to meet you.

Take the next step in your career and apply today. Our hiring team reviews applications quickly, and qualified candidates can expect to hear from us within 48-72 hours