Service Manager at Power Drive Supply LLC – Mineral Wells, Texas

Service Manager

As a Service Manager at Power Drive Supply, you will serve as the on-site leader with full authority over yard/shop operations to ensure smooth, efficient, safe, and profitable daily activities — from incoming purchases to repairs, inventory management, sales support, and customer interactions — so the site runs like a well-oiled machine that maximizes inventory turns, margins, and customer satisfaction.

Key Responsibilities

• Team Leadership: Oversee and direct all on-site team members (Inventory Specialist, Mechanics, etc.); assign priorities, monitor performance, resolve conflicts, and ensure alignment with company goals.
• Yard/Shop Operations: Manage daily yard/shop workflow, coordinate incoming equipment intake, repairs/refurbishment scheduling, inventory organization, loading/unloading, and delivery prep.
• Safety & Compliance: Enforce safety protocols, site cleanliness, organization, and regulatory compliance (e.g., environmental, OSHA-equivalent standards for equipment handling/storage).
• Customer & Sales Support: Handle on-site customer interactions when needed (e.g., walk-arounds, basic inquiries, issue resolution) and support the Salesman in closing deals.
• Performance Reporting: Monitor key site metrics (inventory status, repair progress, parts usage) and report weekly to upper leadership.
• Operational Coordination: Collaborate with Purchaser on buy decisions/estimates, flag operational issues (e.g., storage limits, repair bottlenecks), and ensure site capacity matches purchasing/sales plans.
• Team Development: Coach and develop team members; recommend hiring, discipline, or changes to ensure the right people are in the right seats at the site level.

• Experience in a supervisory or managerial role with heavy equipment service, yard operations, or related field
• Strong knowledge of heavy equipment maintenance, repair processes, parts management, inventory organization, and yard workflow (intake, scheduling, loading/unloading).
• Proven ability to lead and develop small on-site teams, including coaching, performance management, conflict resolution, and staffing recommendations.
• Excellent communication and interpersonal skills for team leadership, customer interactions, and collaboration with sales/purchasing.
• In-depth understanding of safety protocols, OSHA standards (or equivalent), environmental regulations, and site cleanliness/organization.
• Experience handling on-site customer inquiries, issue resolution, and supporting sales efforts.
• Proficiency in Microsoft Office Suite (especially Excel) and basic inventory/work order software.
• Valid driver’s license required; forklift/heavy equipment certification preferred.
• Strong problem-solving skills with a hands-on, practical approach to site-level operations.

Benefits

• Competitive salary starting at $65,000 – based on experience
• Comprehensive benefits package, including full health, vision, and dental insurance for employees and their families.
• Paid Time Off (PTO) to support a healthy work-life balance.
• Opportunities for professional development and continuing education to enhance career growth.
• A supportive and collaborative work environment focused on teamwork and innovation.

Join Power Drive Supply as a Service Manager and take the next step in your career with a leading equipment sales company. Apply today to contribute to exciting projects while enjoying a rewarding career with excellent benefits!