Service Administrator- Rowlett, TX at NATIONS ROOF LLC – Rowlett, Texas

Operational & Data Management:

Create work orders in CRM systems based on client requests and ensure accurate data entry.Maintain job information throughout the service lifecycle, including updates required for billing and reporting.Generate administrative reports for job costing, departmental KPIs, invoicing timelines, and service metrics.Support communication between office staff and field personnel regarding administrative requirements.Customer & Vendor Communication:

Send and receive work orders, purchase orders, COIs, warranties, and other service-related documentation.Provide customer service support for billing questions, document needs, and service request updates.Communicate with vendors and subcontractors regarding documentation, invoices, and compliance requirements. Other Duties:

Demonstrate the ability to produce high-volume output while maintaining accuracy and attention to detail.Assist with other administrative and service-related duties as assigned.Other duties as assigned.

Skills/Knowledge:

Excellent verbal and written communication skills. Ability to effectively plan, organize and meet deadlines while maintaining a high level of quality. Intermediate computer skills required. (Microsoft Suite: Word, Excel, PowerPoint, etc.)

Education/Experience:

Bachelor’s degree in related field, preferred. Any equivalent combination of education and experience may also be considered. 5 years’ experience in office support role, prior construction office experience preferred.

Travel Requirements: 5%

Physical Requirements: Work is generally sedentary in nature, exerting up to 25 pounds of force occasionally to lift, carry, push, pull, or otherwise move objects. Walking and standing may be required, up to 15% of the time.

Benefits Include:

Full Time, Salary position Medical, Dental and Vision Benefits Accident and Disability Insurance Life Insurance Paid Holiday and Vacation 401(K) with employer match

The preceding job description has been designed to indicate the general nature and level of work to be performed. It is not meant to be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Nations Roof provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. Our company is a Drug Free Workplace.

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All candidates must be authorized to work in the U.S.