Tech Writer at 21 AIR LLC – Greensboro, North Carolina

Job Purpose:

The Technical Writer is responsible for developing, revising, and maintaining company manuals, forms, and technical documentation in compliance with FAA regulations and 21 Air standards.

Duties and Responsibilities:

• Plan, develop, organize, and write internal company procedures, forms, and manuals.
• Contribute to maintaining a comprehensive library of technical terminology and documentation.
• Analyze documents to maintain continuity of style of content.
• Manage revision projects for technical documentation.
• Must be able to work on complex documentation tasks with limited assistance.
• Promote and contribute to the continuous improvement of the Technical Publications department, including procedures, quality control, workflow, and tools.
• Demonstrate expertise in technical documentation methods and procedures in a positive manner.
• Perform other duties as assigned by the Technical Publications Supervisor.

Skills and Qualifications:

Required Qualifications:

• Bachelor’s degree or equivalent work experience.
• Computer skills (Microsoft Word, Windows environments, Internet browser)
• Strong communication skills. Must be able to read, write, speak, and understand English.
• Must have excellent oral, written, organizational, and problem-solving skills.
• Must be a team player with a positive, can-do attitude.
• Must be available for overtime and/or to work a flexible schedule, as job requirements dictate.

Preferred Skills:

• Minimum of three years of experience as a technical writer.
• Thorough knowledge of the ATA iSpec 2200 format.
• Thorough knowledge of 14 CFR Parts 119 and 121 FAA regulations, specifications, and related requirements.

Physical Requirements:

• Light work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
• Ability to stand, bend, and reach to maintain files, sit for extended periods of time.
• Must be able to work assigned schedule with minimal absences.