Accounts Receivable Coordinator at RANDYS Worldwide – Everett, Washington

RANDYS Worldwide, a leading manufacturer and distributor in the automotive aftermarket, is seeking an Accounts Receivable Coordinator to join our corporate finance team. This role plays a key part in supporting customer relationships, ensuring accurate financial transactions, and maintaining efficient Accounts Receivable operations.

The ideal candidate is detail-oriented, customer-focused, and proactive. Candidate will thrive and grow in a fast-paced environment, communicates clearly, and collaborates effectively across departments.

Key Responsibilities

Customer Support & Communication

• Serve as the secondary contact on the main Accounts Receivable phone line, assisting customers with billing questions, payments, and account discrepancies.
• Respond promptly and professionally to customer emails and calls regarding invoices, balances, and payments.
• Manage a shared AR inbox, ensuring timely and accurate responses.
• Act as a liaison between Sales, Customer Service, and Accounts Receivable to resolve customer-related issues and maintain smooth cross-functional communication.

Adjustments, Credits & Refunds

• Process customer adjustments, credit memos, and refunds accurately and in accordance with company policies.
• Issue refund checks and process credit card transactions as required.
• Prepare all Sales- and Customer Service-related credit memos and customer refunds.
• Apply credits as applicable.

Data & Account Maintenance

• Maintain accurate customer records in the accounting system and tax software.
• Ensure proper documentation and tracking of payments, credits, and customer information.
• Perform daily non-AR cash postings to support accurate financial reporting.

Invoicing & Statements

• Process and distribute weekly invoices for assigned customers.
• Prepare and mail monthly statements and provide invoice copies upon request.
• Coordinate with multiple warehouse locations to resolve issues preventing orders from invoicing or shipping.

Reporting & Reconciliation

• Generate and distribute weekly, monthly, and quarterly AR reports to the Senior Accounts Receivable Manager.
• Partner with the General Ledger team to resolve monthly unposted invoice discrepancies.

Collaboration & Efficiency

• Contribute to a positive, collaborative team environment.
• Manage multiple priorities efficiently while maintaining a high level of accuracy.
• Support departmental and organizational goals through teamwork and flexibility.
• Perform additional duties as assigned to support the success of the Accounts Receivable department.

Qualifications & Skills

• 2 years of experience in Accounts Receivable or a similar role.
• Understanding of accounts receivable principles and processes.
• Excellent verbal and written communication skills with a customer-first mindset.
• Exceptional attention to detail and commitment to accuracy.
• Strong organizational, time-management, and multitasking abilities.
• Proven problem-solving skills and ability to work cross-functionally.
• Proficiency in Microsoft Excel, including VLOOKUP.
• Experience with ERP systems; Great Plains (GP) preferred but not required.
• Strong interpersonal skills and a team-oriented attitude.

RANDYS Worldwide is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, or age.