Ophthalmic Technician at Retina Consultants, Ltd. – Libertyville, Illinois

About Retina Consultants, Ltd.

Retina Consultants, Ltd. is a medical and surgical retina practice providing unmatched care to the Chicagoland area for over 35 years.

MAJOR RESPONSIBILITIES:

• Utilize appropriate skills and judgment in the assessment and delivery of patient care in accordance with established standards of care in ophthalmology and in collaboration with other members of the healthcare team.
• Complete appropriate intake assessment of patient appointments according to established guidelines set by the clinic practice manager and the medical director including reviewing the medical record prior to physician examination.
• Complete all ophthalmic imaging tests as ordered by the physicians.
• Ensure quality and safety of all patients and procedures.
• Document patient care in a timely manner that reflects recognition of the legal significance of an accurate and complete medical record utilizing the designated EMR (electronic medical record).
• Under physician direction administers diagnostic eye drops, ophthalmic ointments, and ophthalmic irrigating solutions within scope of certification.
• Monitor and facilitate patient flow in the clinic, working collaboratively with other clinical staff.
• Answer patient questions, address concerns, follow up questions and / or refer patient questions to providers as appropriate.

PERSONAL CHARACTERISTICS:

• Have respect for all patients and employee personnel
• Greet all patients and families with a smile
• Communicate pleasantly and in a manner that optimizes excellent customer care
• Ensure a positive and professional first impression of the clinic
• Demonstrate proactive, professional communication across and within department to facilitate smooth workflow, and to ensure department is positively represented throughout the organization
• Be a team player with a helpful attitude