Operations & Customer Relations Coordinator at 986 Degrees Corporation dba 986 Pharmacy – Duarte, California

986 Degrees Corporation is recruiting on behalf of affiliate location, KARES Enterprises. KARES Enterprises is the hiring entity, not 986 Degrees Corporation.

Job Summary:

This position supports day-to-day business operations by managing customer relationships, sales support activities, order processing, and administrative functions. Under the general supervision of the CEO and Administrative Director, this role serves as a key point of contact for customers, oversees order fulfillment from intake to shipment, and ensures accurate invoicing and accounts receivable follow-up. The position also assists with advertising and marketing efforts and provides general operational support as needed.

Essential Duties and Responsibilities:

• Manage and maintain customer relationship (CRM) records, ensuring accurate and up-to-date customer information.
• Support sales, advertising, and marketing efforts by engaging with prospective customers, responding to inquiries, and assisting with outreach initiatives.
• Receive, process, and enter customer orders submitted via phone, fax, and email in a timely and accurate manner.
• Prepare and issue customer invoices and perform accounts receivable functions, including payment tracking and follow-up on outstanding balances.
• Coordinate order fulfillment by packaging products in ready-to-ship condition and arranging courier or delivery services.
• Perform occasional local deliveries of urgent products as business needs require.
• Assist with basic bookkeeping functions related to accounts receivable and transaction documentation.
• Maintain a clean, safe, and organized working environment, including performing minor cleaning and housekeeping duties as assigned.
• Perform other operational, administrative, or support duties as assigned to meet business needs.

Qualifications:

• A minimum of one year of customer service and/or sales experience working with healthcare providers
• Valid California driver's license
• High School Diploma or Equivalent

Benefits We Offer:

• Paid Vacation Time
• Paid Sick Time
• Paid Holidays
• 401(k) Retirement Plan with company match up to 4%
• Health Insurance Coverage, including Medical, Dental, and Vision
• Potential to earn commission

For questions regarding this position, please contact us at (888) 986-7666.