Case Coordinator in Jefferson, Wisconsin at St Coletta of Wisconsin Inc

Mission Statement: Inspired by the Franciscan Values of caring and respect, together we support individuals with diverse and unique abilities to achieve their highest quality of life, personal growth, and spiritual awareness.

Summary: Provides case management services to persons served through coordination of an interdisciplinary team.

Required Competencies:

• Understanding of and adherence to all St. Coletta of WI policies and procedures.

• Demonstrates adherence to St. Coletta’s Code of Conduct, Franciscan and Business Values at all times.

• Ability to maintain strict confidentiality.

• Capable to work independently with minimal direction.

• Has excellent organizational skills and ability to efficiently prioritize and manage multiple duties while meeting deadlines.

• Ability to establish and expertly manage professional and interpersonal relationships with all members of the organization and external stakeholders.

• Has professional level written and verbal communication skills. • Is open and receptive to new ideas and constructive feedback.

• Has excellent problem-solving skills.

• Has knowledge and skills to effectively work in the professional field of Case Management.

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

Responsible for the Individual Service Plan including: assessment administration, creation and maintenance of a comprehensive working document, training necessary staff on plan concepts, data compilation and formal review. Establishes individual goals and support strategies based on input from stakeholders. Gathers and reports on outcome measures related to individual client growth and customer satisfaction. Initiates and coordinates Interdisciplinary Team Meetings, as necessary. Responsible for utilizing professional meeting facilitation skills to offer a neutral, person-centered approach to reconcile team challenges and gain consensus. Serves as the central communicator to external stakeholders related to program initiatives and person served support services. Prepares and maintains written case records, reports, and forms, performs case follow-up and closing, and performs other administrative tasks, as required. Serves as central communicator with external medical personnel.

Attends psychiatric appointments and oversees the behavioral health needs of residents

Develops and trains Behavior Support Plans. Guides staff on the use if MANDT principles and behavioral strategies.

Counsels persons served, assisting them to identify and resolve problems and make effective use of resources. Responsible for facilitating specialized groups in program areas, as necessary.

Advocates for the rights of persons served while educating persons served and staff on corresponding responsibilities.

Assists individuals with exploring, accessing, and maintaining funding. Responsible for ensuring the identified needs of the person served are in-line with financial reimbursement received.

Develops and maintains contact with other agency staff and local, day, and other service providers to develop specialized services for persons served.

Identifies gaps in the service provision and works with both internal and external resources to address identified challenges.

Ensures services are provided in accordance with CARF standards, funding sources and licensing agency requirements, and organizational policy and procedure.

Attends psychiatric appointments and oversees the behavioral health needs of residents

Develops and trains Behavior Support Plans. Guides staff on the use if MANDT principles and behavioral strategies.

Counsels persons served, assisting them to identify and resolve problems and make effective use of resources. Responsible for facilitating specialized groups in program areas, as necessary.

Advocates for the rights of persons served while educating persons served and staff on corresponding responsibilities.

Assists individuals with exploring, accessing, and maintaining funding. Responsible for ensuring the identified needs of the person served are in-line with financial reimbursement received.

Develops and maintains contact with other agency staff and local, day, and other service providers to develop specialized services for persons served.

Identifies gaps in the service provision and works with both internal and external resources to address identified challenges.

Ensures services are provided in accordance with CARF standards, funding sources and licensing agency requirements, and organizational policy and procedure.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Case Coordinator: Bachelor's Degree (BA, BS) in related field or equivalent combination of training or experience. At least one-year case management experience in a human service related field preferred. Knowledge of developmental disabilities. Knowledge of proactive case management practices that enhance the lives of the persons served. Experience in a CARF accredited facility desired. Ability to maintain a schedule that allows for visibility in assigned areas when persons served and staff are present

Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.