Can I apply directly for this job on this page?

You can apply directly on this page using our quick application form. Your application is sent immediately to the hiring team, and no account is required.

What type of employment is offered for this Customer Service Representative (Part-Time - Hybrid) role?

Full-time or part-time position

What industry does this Customer Service Representative (Part-Time - Hybrid) position belong to?

This role spans multiple industries.

Customer Service Representative (Part-Time - Hybrid) job near me in New York, New York at Kowa American Corp | Jobs and Employment

Job Description

JOB DESCRIPTION

FLSA Status: Non-Exempt, Part-time (20 hours/week)

Schedule: 9:00am – 1:00pm (3 days in office/2 days remote)
Reports To: Logistics & Customer Operations Manager
Location: Hybrid (NY Office)

Job Summary

The Customer Service Representative provides support for U.S. operations by managing customer orders, coordinating release orders, and ensuring accurate invoicing and reporting. This role serves as a key point of contact for customers, supporting day-to-day inquiries and order-related activities while assisting with forecasting and maintaining operational data. The position plays an important role in ensuring efficient processes, accurate documentation, and a high level of customer service.

Essential Responsibilities

Process customer purchase orders (POs) accurately and in a timely mannerCoordinate and process release orders to support efficient order fulfillmentPrepare and maintain monthly reports related to sales, inventory, and operationsSupport forecasting activities by tracking trends and providing relevant dataGenerate and process customer invoices, ensuring accuracy and completenessProvide overall customer service support for U.S. operations, including responding to inquiries and resolving order-related issues

Other Responsibilities

Perform other duties as assigned and modified at the manager’s discretion.

Minimum Requirements

High school diploma or GED required; associate degree or coursework in logistics, supply chain, or business preferred.Bilingual in English and Japanese (written and verbal) requiredMinimum of 2 years of import logistics coordination experience preferred.Experience working with shipping documentation, carriers, and warehouse operations preferred.

Qualifications & Competencies

Strong written and verbal communication skills in English.Working knowledge of SAP or similar ERP systems.Strong organizational skills with attention to detail.Ability to manage multiple priorities in a fast-paced environment.Proficiency in Microsoft Office applications.

Scan to Apply

Just scan this QR code to apply from your phone.

Not ready to apply yet?
Enter your email and we'll send you a reminder to come back and apply.

Apply NowYour application goes straight to the hiring team

Customer Service Representative (Part-Time - Hybrid) in New York, New York at Kowa American Corp

Explore Related Opportunities

Job Description

Scan to Apply

Job Location

Frequently asked questions about this position

Similar Jobs In New York, New York

Client Service II Representative- Device Maintenance

BDC Representative (CAG)

Inside Sales Associate

Remote Customer Support Advisor | Entry Level

Entry Level | Customer Care Coordinator | Online

Apply NowYour application goes straight to the hiring team

More Jobs Like This

Customer Relations Representative III

Client Service II Representative- Device Maintenance (2nd shift)

Automotive Business Development Representative (BDC) / Internet Sales

Burned Out from the 9-5? There's Another Way - Remote Role

Customer Support Representative-Purchase