Customer Service Representative (Part-Time - Hybrid) in New York, New York at Kowa American Corp

JOB DESCRIPTION

FLSA Status: Non-Exempt, Part-time (20 hours/week)

Schedule: 9:00am – 1:00pm (3 days in office/2 days remote)
Reports To: Logistics & Customer Operations Manager
Location: Hybrid (NY Office)

Job Summary

The Customer Service Representative provides support for U.S. operations by managing customer orders, coordinating release orders, and ensuring accurate invoicing and reporting. This role serves as a key point of contact for customers, supporting day-to-day inquiries and order-related activities while assisting with forecasting and maintaining operational data. The position plays an important role in ensuring efficient processes, accurate documentation, and a high level of customer service.

Essential Responsibilities

Other Responsibilities

Perform other duties as assigned and modified at the manager’s discretion.

Minimum Requirements

Qualifications & Competencies