Water Pretreatment Equipment Technician in Wixom, Michigan at H-O-H Water Technology

HOH Water Technology is a leading, growing, third generation water treatment company celebrating 58 years of business! Our success is built on a commitment to excellence, innovation, and exceptional service to our customers. At HOH, we believe our people are the foundation of that success, and we look for individuals who align with our core values of Accountability, Creativity, Teamwork, and Service. We are passionate about Investing, Rewarding and Giving back for a lasting impact on our clients, coworkers and community.

We are seeking a responsible Pretreatment Equipment Technician, to provide preventative maintenance and service for the water treatment industry. This is a full-time role in Michigan. The ideal candidate will have 3-5 years' experience in pretreatment equipment.

What we offer:

• Competitive Compensation: Hourly range $28-34 based on experience.
• Comprehensive Benefits: Medical and Dental Insurance with generous employer contributions, HSA contributions ($1200 family/$800 Individual annually), 401K with company matching, 15 PTO Days/16 Paid Holidays (including extended holiday pay at the end of the year), Company Profit Sharing Bonus (budget projection for 2026, 3-4 weeks of additional pay) and more.
• Company perks: Company laptop and company vehicle.
• Engaging Culture: Our caring leadership and managers foster high engagement (4.62/5 Gallup Employee Engagement Q12 score) and we host team and company events.
• Career Growth: Hands-on training, employee development, and continuing education reimbursement.

Duties and Responsibilities for Pretreatment Equipment Technician:

• Perform scheduled and emergency service on water pretreatment equipment including:
  • Water softeners (single and twin alternating systems)
  • Reverse osmosis (RO) systems
  • Deionization (DI/EDI) systems
  • Carbon filtration systems
  • Chemical feed systems and disinfection systems
• Schedule preventative maintenance
• Execute preventive maintenance programs including:
  • Resin cleaning, replacement, and testing
  • Filter changes (cartridge, bag, and media filtration)
  • RO membrane cleaning, testing, and replacement
  • System sanitizations (PAA, chlorine, or approved chemicals)
  • Valve rebuilds and control head programming (Fleck/Clack/NXT2, etc.)
• Diagnose and repair mechanical, hydraulic, and basic electrical/control issues
• Conduct water quality testing:
  • Conductivity, TDS, chlorine, iron, pH, hardness testing
  • Document results and determine system performance status
• Startup and commissioning of new systems:
  • Equipment installation verification
  • Programming controllers and setting regeneration cycles
  • Flow balancing and performance validation
• Complete accurate service documentation:
  • Service reports (onsite or same-day completion required)
  • Parts used, labor notes, and system condition reporting
  • Make repair recommendations to customers and salesforce on equipment systems
• Communicate effectively with customers:
  • Explain findings, recommendations, and system condition
  • Coordinate follow-up service or repair needs
• Maintain tools, PPE, truck stock, and cleanliness

Qualifications for Pretreatment Equipment Technician:

• Basic mechanical and electrical aptitude.
• Maintain up to date calendar on a daily, weekly, and monthly basis.
• Good organizational skills.
• Proficient use of Microsoft Word and Excel.

Physical Demands and Work Environment:

• Must be able to lift 50–75 lbs regularly, occasionally up to 100 lbs with assistance
• Frequent bending, kneeling, squatting, and working in confined mechanical spaces
• Extended periods of standing and walking during service calls
• Ability to climb ladders and work at elevated or tight access locations
• Exposure to:
  • Chemicals (chlorine, peroxide, acids, sanitizers)
  • Wet environments, drain areas, and mechanical rooms
  • Noise, heat, and cold depending on facility conditions
• Must be able to safely handle hoses, media (carbon/resin), tanks, and piping components
• Manual dexterity required for valve rebuilds, tubing work, and control wiring adjustments
• Ability to drive company vehicle for extended periods between job sites
• Use proper PPE at customer job sites and when handling chemical products

Minimum Requirements:

• Must pass a Human Performance Evaluation (HPE), Motor Vehicle Report (MVR) and Drug Screening
• High School or GED Equivalent, Technical Degree or military service preferred.
• Must be able to communicate in English and ability to read proficiently in English
• Must be legally authorized to work in the U.S.
• Must currently be 18 years of age
• Overnight Travel may be required
• Participate in on-call rotation for emergency service support

Experience:

• Pretreatment: 3-5 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: On the road