Production Manager in Johnstown, Ohio at Ajulia Executive Search

• Location: Johnstown, Ohio
• Type: Direct Hire
• Job #26094

Are you looking to make a career change to an exciting company? This exciting opportunity as a Production Manager offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance, paid PTO etc. Does this position match your future career goals? Then this Production Manager role could be the right fit for you.

Responsibilities:

• Serve in a safety-sensitive role, ensuring compliance with all safety regulations and protocols.
• Lead and coordinate daily activities of Service Department technicians to ensure efficient operations.
• Supervise shop personnel and provide hands-on support for technical installations and repairs.
• Train team members on new products, procedures, and safety standards; mentor and onboard new technicians.
• Monitor work schedules, technician productivity, and labor utilization to optimize performance.
• Track and analyze monthly departmental performance and ensure productivity targets are achieved.
• Deliver end-to-end (cradle to grave) customer service, ensuring a high level of customer satisfaction.
• Respond to customer inquiries via phone and provide technical assistance as needed.
• Maintain a clean, organized, and safe work environment for both employees and customers.
• Perform as a subject matter expert within the shop, providing guidance on complex technical issues.
• Implement and enforce quality control processes; conduct inspections to ensure repairs meet internal and manufacturer standards.
• Lead regular shop meetings to communicate safety updates, policy changes, and product information.
• Participate in off-site training programs to stay current with industry advancements and best practices.
• Cross-train in additional functions and perform other duties as assigned by management.

Qualifications:

• High school diploma or equivalent required.
• Valid drivers license with a clean driving record required.
• Prior supervisory experience preferred.
• RVIA/RVDA certification or Master-level certification preferred.
• Forklift certification preferred or the ability to obtain certification within one year.
• Relevant education and/or hands-on experience within the RV or related service industry required.
• Ability to read, interpret, and apply safety rules, operating instructions, and technical manuals.
• Strong planning and organizational skills to develop effective work schedules and ensure coverage.
• Excellent communication skills with the ability to interact professionally with customers and team members.
• Strong prioritization and time management abilities in a fast-paced environment.
• Analytical skills with the ability to prepare reports and evaluate operational performance.
• Problem-solving skills with the ability to address issues and drive successful outcomes.
• Customer-focused mindset with the ability to provide accurate and helpful information.
• Proficiency in basic math and Microsoft Office applications.
• Experience using service management systems (e.g., dealership or shop management software) preferred.
• Comprehensive knowledge of product installation, service operations, and departmental procedures.
• Ability to safely handle chemicals, tools, and equipment, and work around mechanical hazards.
• Physical capability to perform tasks such as lifting (minimum 50 lbs), climbing ladders, bending, and standing for extended periods.
• Ability to operate and move vehicles or equipment of varying sizes as required.
• Flexibility to take on additional responsibilities and follow management direction as needed.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K
• Paid Time Off
• Direct Hire

Salary: $70K-$100K annually

Ask for: Deb

Job Id: 26094

Ajulia Executive Search is a New Jersey based Executive Search Firm specializing in retained searches in multiple sectors, including Manufacturing, Finance, IT, Legal, and Pharmaceutical. We have a nationwide client base and offer services in temporary and direct hire placements.

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