Product Designer at Unily – London, England

About Unily

With 20+ years of expertise, Unily unites people, technology, and knowledge into action through the only AI-native employee experience platform. As the intelligent digital front door to work, Unily helps enterprises from 1,000 to 100,000+ employees, including Estée Lauder Companies, CVS Health, and British Airways, remove friction, increase clarity, and accelerate productivity so work moves faster.

Unily is a five‑time Leader in Employee Experience, recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Intranet Packaged Solutions, the 2024 Forrester Wave™: Intranet Platforms, and the IDC MarketScape: Worldwide Experience‑Centric Intelligent Digital Workspaces 2025. This analyst leadership is reinforced by strong customer validation, including G2 Crowd Leader recognition for exceptional usability and enterprise‑grade performance. Unily also holds the prestigious ClearBox “Intranet Choices 2025” award. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.

Job Purpose

As we continue to expand our market share in the rapidly emerging Employee Experience platform category, we are looking for a Product Designer (mid-senior) on a 6-month fixed term contract to help shape the next generation of Unily’s platform as we evolve towards an AI-native future. This is not a traditional UX role. You’ll be expected to think like a builder, working hands-on with Product and Engineering to rapidly prototype, validate, and ship high-quality experiences.

While grounded in strong UX thinking and user research, this role places particular emphasis on high-quality visual design and interaction craft, helping raise the bar across the platform.

Reporting to the Head of Design, you’ll work alongside Product Managers, Engineers, and fellow Designers to shape the user experience across key areas of our platform. Your day-to-day will involve deep collaboration with product teams. You'll be leading discovery, validating ideas, and designing AI-native experiences that are grounded in user needs and aligned with business goals.

Main Responsibilities

Elevate the visual quality of the product through strong UI, interaction design, and a high bar for craft and polish Explore solutions that push the boundaries of user experience by rapidly prototyping ideas at varying levels of fidelity, from concept to near-production, to test and validate direction Create user flows and journey maps to communicate design intent Lead and contribute to user research initiatives to uncover insights, validate assumptions, and inform product direction Facilitate workshops and discovery sessions with stakeholders and users. Advocate for user needs throughout the product development lifecycle, ensuring solutions are grounded in real-world insights Apply behavioral design principles to create intuitive, engaging experiences that account for cognitive biases and heuristics Leverage AI tools to accelerate design exploration, prototyping, and validation, integrating them into day-to-day workflows Strong judgement in when to go deep on UX and research vs when to move quickly and iterate Collaborate in a “builder” model with Product and Engineering, contributing to solution shaping, not just design execution Work closely with the Design Systems team to ensure consistency and alignment with established UI patterns across omni-channel experiences Contribute to the evolution of our design practice by sharing knowledge, mentoring others, and championing UX best practices

Requirements

Strong visual and interaction design skills, with a portfolio that shows high-quality UI craft in shipped products Clear design taste and a strong sense of craft, with high standards for interaction quality, motion, layout, and visual detail Demonstrable experience using AI tools (e.g. for design exploration, prototyping, research synthesis, or content generation) as part of the design process and, where relevant, contributing to code or implementation Ability to quickly create high-fidelity, interactive prototypes to test and communicate ideas Strong in UX design and user research within cross-functional product teams. Ability to plan, conduct, and synthesize qualitative and quantitative research. Expertise in designing user flows, journey maps, and wireframes for complex digital products Comfortable working in a highly iterative, fast-moving environment with blurred boundaries between design, product, and engineering Excellent communication and facilitation skills, with the ability to align diverse stakeholders around user needs Proficiency in modern design, research and AI tooling (e.g. Figma, FigJam, Lyssna, AI-assisted prototyping and research tools) Experience of working with comprehensive design systems and adhering to WCAG guidelines

Desirable criteria

Experience in B2B SaaS or enterprise software environments Fluency in Spanish

We are united by a shared purpose and are committed to truly understanding each other. We know that everyone is unique and has their own story. We strive to have a diverse workforce that embraces and celebrates one another. We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.

Why Work For Unily?

In addition to a generous base salary and discretionary company bonus, here are some things we think you will love:

Our awesome team culture. We are focused on achieving results as a team and having fun while we do it. You won’t find a friendlier or more dedicated bunch of people.

Our industry leading product. We are very proud of our ever-evolving product, naturally we use (and love) it internally and provide the tools and resources for you (and our clients) to become a Unily expert.

The flexibility that we offer. We don’t just mean working from home occasionally. We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance.

Our bright and modern office spaces. When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work.

We offer a fantastic suite of benefits. Including 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health, sight, hearing and dental), Aviva pension (via a salary sacrifice scheme), life assurance, income protection and so many more.

Our commitment to sustainability and giving back to the community. We know working for an organisation that takes its environmental & social impact seriously is important, and we are proud to offer 1 fully paid volunteering day per year, an employee matching charity donation scheme and options to lease an Electric Vehicle through our salary sacrifice scheme.

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