Program Manager at Chicanos Por La Causa – Phoenix, Arizona

CPLC is excited to announce we've been awarded a new grant to start the first Trauma Recovery Center (TRC) in the state of Arizona! We are honored to be one of only two organizations in Arizona given this great opportunity to build a dedicated program that provides assertive outreach, case management, therapy, psychological testing, psychiatric care, and medication management to children and adults who have been the victims of crime.

We are now hiring a Program Manager to lead our inaugural TRC team! If you are passionate about this population, leading a new team in a new program, and making significant contributions to a Trauma Recovery Center in its beginning stages, submit your application and resume today!

OBJECTIVE AND POSITION SUMMARY

The Trauma Recovery Center serves recent victims of violent crime, including survivors of physical assault, sexual assault, gunshot wounds, stabbings, domestic violence and human trafficking. The Trauma Recovery Center Program Manager is responsible for providing clinical oversight and leadership to the Trauma Recovery Center interdisciplinary team, supervision of member services, crisis, and clinical management as assigned by direct supervisor, and coordinates access to care, transfer, triage, caseload management, timely documentation, productivity, and direct service functions. They also supervise clinical and administrative/office staff as assigned, participate in staff performance, evaluation activities, coordinates/facilitates training, and clinical supervision as assigned. They also works as a member of the interdisciplinary team and performs direct services as assigned.

SUPERVISORY RESPONSIBILITIES

Directs day-to-day clinical and administrative operations of the Trauma Recovery Center. Responsible for sharing rotation of on-call, as needed.

SPECIALIZATIONS

• Strong understanding of administrative and clinical functions
• Strong understanding of trauma informed care and behavioral health services continuum of care
• Must demonstrate awareness and sensitivity to cultural issues and community practices of low income and at-risk families, including dual language speakers
• Must have demonstrated skills and abilities in a management capacity relevant to outpatient behavioral health services
• Proficiency in computer software systems including Microsoft Office, which includes Excel, Word, PowerPoint, etc.
• Excellent written and verbal communication competency

MINIMUM QUALIFICATIONS AND COMPETENCIES

Education/Background

• Master’s Degree in Counseling, Social Work, or related field, enabling credentialing with the State of Arizona
• Licensed with the State of Arizona Board of Behavioral Health Examiners (BBHE) at the entry/associate level; independent level preferred
• Two year’s post-masters experience preferred
• Management experience preferred

Other Requirements

• Possess a valid driver’s license and ability to be insured under automobile insurance policy
• Able to work a flexible schedule as needed per program requirements
• Must successfully complete the agency’s orientation and demonstrate competence regarding skills and knowledge
• Have excellent verbal and written communication skills
• Have good organization and time management skills
• Ability to obtain fingerprint clearance card, CPR, and First Aid certificates
• Bilingual in English and Spanish preferred

Schedule and Job Requirements: This position is field-based, requiring meeting clients as needed in the community or in their homes.