Harvest Market Delicatessen Shift Supervisor in Ann Arbor, Michigan at Niemann Foods

SUMMARY

The Delicatessen Shift Supervisor's responsibilities are to assist the Delicatessen Manager with running a profitable department including but not limited to ensuring customer service standards are being met, presentations are at expected levels, and safe food handling procedures are being followed while fostering a Niemann Harvest Market culture

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensures absolute customer satisfaction
• Learns and uses the three E's: Engagement, Educate, Empowerment
• Food preparation
• Knows use, and taste of products offered
• Quality assurance checks of department
• Proper handling and rotation of product
• Day to day operational procedures to ensure stock level, inventory, and cleanliness
• Promotes sales
• Processes product through POS system
• Handles various tenders, cash, checks, credit/debit/gift cards and coupons
• Promotes and supports established programs
• Teaches, trains, and develops other Associates
• Assists in supervising and motivating the Deli team
• Follows all Health Code guidelines
• Works within company programs, policies and procedures.
• Follows all safety policies and procedures
• Other duties as assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• skills
• ability to prioritize and multi task
• Oriented
• to work in a fast paced environment
• solving skills
• Energy Level

SUPERVISORY RESPONSIBILITIES

• Assists with supervising Associates in the Deli Department in the absence of the Deli Manager.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include training associates; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• One to three months related experience and/or training
• Equivalent combination of education and experience.

LANGUAGE SKILLS

• Read and comprehend simple instructions, short correspondence, and memos.
• Write simple correspondence.
• Effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.

MATHEMATICAL SKILLS

• Basic addition, subtraction, division, multiplication, division fractions and weights.

CERTIFICATES, LICENSES, REGISTRATIONS

• Food Handler's Certification as required by State law provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Hairnets/Hats
• Safety Cutter
• Uniform per store policy
• Pallet jack
• Ladder
• Stepladder
• Associates may be required to use standard deli equipment including, but not limited to

o Knives

o Slicers

o Ovens

o Rotisseries

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Taste and smell
• Lift and/or move up to 10 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Stoop, kneel, crouch or crawl
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Sit
• Climb or balance
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors
• Peripheral
• Depth perception

WORK ENVIRONMENT

• Regularly
• Moving mechanical parts
• Fumes or airborne particles
• Frequently
• Extreme heat
• Occasionally
• Wet and/or humid conditions
• Toxic or caustic chemicals
• Extreme cold
• Risk of electrical shock
• Vibration

NOISE LEVEL

• Regularly
• Moderate

PAY RANGE (depends on industry experience)

$17 up to $20/hour

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location