Executive Director in Portland, Oregon at Caring for Others

POSITION SUMMARY

The Executive Director leads the full operations of a Branch location — driving performance, growth, compliance, and an exceptional care experience for every Client and Caregiver we serve.

WHO WE ARE

• We're a family-owned and family-focused organization elevating the bar for in home care services

• We're cultivating a team of mission-focused, driven experts who embody our vision and culture

• We provide the highest caliber of service and support to the growing number of communities, employees, and clients that we serve

• We are dedicated to creating an invigorating and purpose-filled work culture and valuable careers for every member of our team of world changers.

• Learn more about how we're raising the bar in new ways

ROLE RESPONSIBILITIES

What you'll own and lead as an Executive Director:

• Lead full Branch operations — driving performance, compliance, and accountability across all staff and functions

• Coach and develop Branch staff through day-to-day leadership, feedback, and accountability conversations

• Drive growth by building relationships with Clients, families, referral partners, and the broader community

• Oversee Caregiver scheduling to ensure full Client coverage and consistent, high-quality service delivery

• Monitor performance metrics, identify opportunities, and implement improvements across the Branch

• Lead Client onboarding, service planning, and the overall care experience from start to finish

• Ensure accuracy in authorizations, billing, and shift reconciliation to support Branch financial performance

• Serve as the primary point of contact for Clients, Caregivers, and partners — ensuring timely, professional communication

ROLE QUALIFICATIONS

• Experience in home care, healthcare operations, or Branch-level management preferred

• Strong leadership and coaching skills with a track record of building accountable, high-performing teams

• Highly organized with excellent attention to detail in documentation, compliance, and recordkeeping

• Proactive communicator with strong interpersonal skills and a client-centered, service-first approach

• Results-driven and self-managed — able to handle multiple operational priorities in a fast-paced environment

• Strong financial literacy with experience in billing, authorizations, or budget management a plus

• Committed to regulatory compliance, HIPAA standards, and licensing requirements

• Experience in assisted living, in-home care, or multi-function operational leadership a strong bonus

COMPREHENSIVE WELLNESS PORTFOLIO

In your role with Caring for Others, you're responsible for upholding, executing, and supporting our mission. As such, it is our honor to support you with:

• Paid Time Off and Paid Holidays*

• 100% Company-Paid Dental Insurance and Vision Insurance*

• 100% Company-Paid $25,000 Life Insurance Policy*

• 100% Company-Paid Employee Assistance Program - including mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7

• Customizable Health Insurance Plans: Up to 100% Company Contribution to plan premium for Employee, PLUS additional contribution for Dependents as needed*

• 401(k) Retirement Program - with Employer Match*

• Professional Development – ongoing education, wraparound support, and leadership coaching

• A Next-Level, Comprehensive Training and Orientation Week

• And a supportive team to work alongside!

Caring for Others is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. *Benefit eligibility is based on hours worked.