Community Support Specialist in Rochester, New York at Conifer Realty LLC

Community Support Specialist – Property Management | Rochester, NY | Regional Travel Required

Salary: $65,000.00 - $70,000.00 | Full-Time | Monday – Friday, 40hrs

Support Communities. Strengthen Teams. Make an Impact.

At Conifer Realty, being a Community Specialist in Property Management means providing essential support when communities and teams need it most. In this role, you help ensure our properties operate smoothly, remain compliant, and continue to serve residents with care and consistency.

You will partner closely with Community/Property Managers, Regional Managers, and leadership to provide hands-on property management support across multiple communities. If you enjoy variety in your work and take pride in helping others succeed, this role offers meaningful impact every day.

What You’ll Bring as a Community Support Specialist in Property Management:

You’re organized, adaptable, and confident, stepping into different property management environments.

• 3+ years of apartment or housing property management experience (affordable housing preferred).
• At least 1 year of compliance experience (LIHTC, HUD Section 8, HOME, or similar programs).
• Experience supporting recertifications, inspections, lease-ups, or rent-ups.
• Strong communication and customer service skills when working with residents, site teams, and partners.
• Comfort traveling between communities and adjusting priorities as needed.
• Working knowledge of Yardi Voyager or similar property management software (a plus).
• Bilingual (Spanish/English) skills are a plus and help better serve our residents.

How You’ll Make an Impact

Every week, you’ll play a critical role in strengthening operations across our Property Management portfolio:

• Step in with confidence: support Community Managers during PTO, transitions, special projects, or high-demand periods.
• Ensure compliance: assist with site audits, MOR preparation, agency inspections, and income certifications.
• Drive operational excellence: organize records, research, and resolve site issues, and maintain accurate reporting.
• Support growth & change: assist with lease-ups, rent-ups, renovations, marketing, and outreach efforts.
• Develop people: train, coach, and mentor site staff on systems, processes, and best practices.
• Be a trusted partner: collaborate closely with leadership to keep communities running smoothly and residents supported.

Why Conifer?

Our employees tell us the most rewarding part of working here is knowing their work truly matters.

At Conifer Realty, you’ll find both purpose and opportunity, including:

• Competitive compensation and annual performance reviews
• 13 paid holidays + 15 days PTO + 2 volunteer days
• Medical, dental, vision, HSA & flexible spending accounts
• Retirement plans with company match
• Incentive-driven wellness program with quarterly HSA contributions
• Company-paid life, short- & long-term disability insurance
• Ongoing training, certifications, and career development
• A culture rooted in mission, belonging, and community impact

About Conifer Realty

For 50 years, Conifer Realty has developed, owned, and managed nearly 13,000 apartments across 150+ communities. Our 500-member team is united by one mission: to create affordable, thriving, and sustainable communities where people feel at home — powered by strong Property Management and people who care.

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.

Work schedules may include Saturdays, based on property performance needs such as occupancy levels, leasing activity, and rent collections.

When required, weekend coverage will be scheduled on a rotating basis and aligned with business priorities.

Employees are expected to support leasing efforts, resident engagement, and rent collection activities during scheduled weekend hours.

Work schedules are subject to change based on business needs and property performance.