Technical Program Manager in Richmond, Virginia at Kobie Marketing

About the team and what we’ll build together

Kobie is seeking a dynamic and highly organized Technical Program Manager (TPM) to drive the successful execution of our product portfolio and optimize delivery across engineering teams. This role plays a critical part in ensuring product and engineering teams operate efficiently, meet delivery goals, and align work with broader business objectives. The TPM is not a developer, but a process leader focused on improving operations, managing workflows, and enabling delivery through visibility, structure, and collaboration.

How you will make an impact

Portfolio Oversight & Visibility

• Oversee the entire product lifecycle, from intake and discovery through delivery, ensuring alignment with strategic goals and client commitments.
• Maintain comprehensive awareness of all product and feature queues
• Own dashboards that track queue volume, SLA adherence, backlog health, and delivery timelines.
• Ensure the smooth and efficient flow of requests and tasks across queues to minimize wait times and improve service delivery.
• Leverage data to identify areas in need of improvement and provide recommendations to leadership.

Governance, Reporting & Risk Management

• Lead quarterly planning sessions and facilitate quarterly commitment alignment across teams.
• Use Jira to review and track Product Owner (PO) updates for features within Program Increments (PIs).
• Ensure Product Owners document changes to scope, budget, and timeline, along with associated risks, prior to execution, and report them to leadership.
• Call out, track, report, and follow through on risks and issues until resolution.
• Automate status and progress reporting using integrated tools
• Deliver clear and consistent communications to stakeholders at all levels, including executive summaries of status, risks, dependencies, and timelines.

Cross-Functional Collaboration

• Serve as the primary point of contact for anyone within Kobie regarding:
• Product backlog and feature status
• Active development work
• Implementation related product features
• Client-committed initiatives
• Collaborate closely with Product Owners and stakeholders to ensure clear definition of Feature scope, and deliverable schedule.
• Partner with managers across the organization to coordinate seamless handoffs of work between teams.
• Support the prioritization of initiatives within product portfolio and software engineering, based on strategic objectives, resource constraints, and ROI.

Process Excellence

• Help evolve best practices, templates, and frameworks and dashboards to improve delivery, consistency, and transparency.
• Optimize workflows and enable teams to operate with clarity and agility.
• Drive business transition management, ensuring features delivered are understood and fulfill their intended value.
• Use metrics and trends to guide continuous improvement and operational maturity.

What you need to be successful

• 5+ years of program or project management experience, with at least 2 years focused on product or technology initiatives.
• Strong understanding of modern product and software development methodologies (Agile, Scrum, Lean, etc.).
• Demonstrated ability to manage multiple complex initiatives in a fast-paced, cross-functional environment.
• Strong analytical mindset with experience using data to drive operational improvement.
• Technical proficiency with Atlassian suite (Jira, Jira Service Management, Jira Product Discovery) to design and manage workflows that align business processes with platform capabilities.Excellent written and verbal communication skills.

• Comfort working with both technical and business stakeholders.

• Proven ability to influence, collaborate, and lead across multiple levels of an organization.