Release Customs Analyst - PM Shift in United States Embassy at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Release Customs Analyst - PM Shift based in United States.

This role offers an opportunity to build expertise in international trade operations while supporting the timely movement of global shipments.
The position focuses on customs processing, compliance, and shipment release activities within a fast-paced operational environment.
You will work closely with internal teams and clients to ensure accuracy, efficiency, and high service standards.
The role requires strong attention to detail, problem-solving abilities, and the ability to manage high-volume workflows.
You will contribute to improving operational processes while ensuring compliance with customs regulations and company procedures.
This is a great opportunity for someone interested in developing a career in logistics, customs brokerage, and global trade.
The position offers a collaborative remote work environment with opportunities for continuous learning and professional growth.

The Release Customs Analyst will be responsible for processing and releasing client shipments accurately and efficiently while maintaining compliance with customs requirements and operational standards. The role involves managing shipment documentation, supporting clients, and collaborating with operational teams to resolve issues and improve service delivery.

• Process, review, and release client shipments across different transportation modes while meeting service deadlines and quality expectations.
• Create customs entries by reviewing shipment documentation, selecting appropriate client records, vendors, and classification information.
• Enter and validate shipment data required for release, rating, billing, and compliance purposes.
• Ensure accurate reporting of customs values, tariff classifications, and applicable trade treatments based on shipment details.
• Review documentation to confirm release conditions, compliance requirements, and regulatory accuracy.
• Contact internal teams or clients to obtain missing documentation, instructions, or information needed for shipment release.
• Follow standard operating procedures, exception processes, client instructions, and compliance guidelines.
• Identify opportunities to improve workflows, automation usage, and operational efficiency.
• Respond professionally to information requests from internal teams and clients through phone or email communication.
• Prioritize workload based on customs requirements, client commitments, and operational priorities.
• Escalate complex release issues, authorization requirements, and compliance concerns to appropriate teams.
• Support billing-related activities and data entry processes when required.
• Participate in daily operational activities and collaborate effectively with team members.
• Maintain accurate records and adhere to established policies and procedures.

The ideal candidate is detail-oriented, organized, and interested in developing expertise in customs operations and international trade. Strong communication skills and the ability to manage deadlines are essential for success in this role.

• High school diploma, GED, or equivalent required.
• Associate degree or additional post-secondary education preferred.
• No prior professional experience required; training and development opportunities are available.
• Strong written and verbal communication skills.
• Excellent organizational skills with the ability to manage high volumes of work accurately.
• Strong attention to detail and commitment to data accuracy.
• Ability to analyze information, solve problems, and make decisions within established guidelines.
• Customer-service mindset with the ability to work effectively with internal and external stakeholders.
• Strong time management skills and ability to meet deadlines in a fast-paced environment.
• Professional communication style and ability to represent the organization positively.
• Proficiency with Microsoft Word, Excel, and common business software tools.
• Willingness to pursue or complete the Certified Customs Specialist (CCS) designation through relevant customs industry organizations, if not already obtained.
• Ability to successfully complete the required CCS examination for future career advancement opportunities.

• Competitive salary range of approximately $16.50 - $25.48 USD per hour, depending on skills, experience, location, and market factors.
• Fully remote work opportunity within the United States.
• Full-time employment with a consistent Tuesday-Saturday schedule, 3:00 PM - 11:30 PM EST.
• Comprehensive benefits package designed to support employee well-being.
• Opportunities for professional development and continuous learning.
• Career growth opportunities within international trade and logistics operations.
• Collaborative and inclusive workplace culture focused on recognition and teamwork.
• Supportive environment with opportunities to build specialized customs expertise.