Housekeeping Manager in West Yarmouth, Massachusetts at The Darling Group

Housekeeping Supervisor

At Darling Hospitality, we believe great hotels are built through strong leadership, clear systems, and teams that take pride in their work. We are seeking a Housekeeping Supervisor who leads from the front, takes ownership, and delivers consistent, high-quality execution every day.

This is a hands-on leadership role responsible for both housekeeping and laundry operations.

What You'll Do

• Lead daily housekeeping and laundry operations, including inspections, assignments, and workflow
• Actively support the team by cleaning rooms and assisting in laundry as needed
• Ensure all guest rooms, public areas, and linens exceed brand standards
• Ensure all guest rooms are clean, guest-ready, and available accurately and on time
• Recruit, train, and develop a strong housekeeping and laundry team
• Partner with Front Desk and Maintenance to ensure smooth daily operations
• Manage labor scheduling based on occupancy and business demand
• Take ownership of Cost Per Occupied Room (CPOR), including labor and all related departmental expenses

What We're Looking For

• Hotel housekeeping experience with laundry experience required (leadership experience preferred)
• A leader who is hands-on, accountable, and consistent
• Strong attention to detail and pride in maintaining high standards
• Ability to motivate a team while holding them accountable
• Willingness to work weekends, holidays, and support the operation as needed

Why You'll Love Working Here

We believe great guest experiences start with taking care of our team. As a Housekeeping Supervisor, you'll enjoy:

• Flexible scheduling to support work–life balance
• Digital tipping – guests can tip directly for your great work
• Performance bonuses that reward effort and reliability
• Referral bonuses up to $350 – bring a friend, earn extra cash
• Paid career development training & certifications
• Paid sick time after 90 days
• Eligibility to earn paid vacation time after one year of employment
• Paid compassion leave, when life happens
• 401(k) with company match after one year
• Travel perks with discounted hotel stays
• Team member appreciation events throughout the year

If you're a leader who takes ownership, leads by example, and knows how to run a disciplined operation—we want to meet you.