Insurance Customer Service Representative Trainee in COLUMBIA, Maryland at Jim Myers - State Farm Agency

Jim Myers - State Farm Agency | Columbia, MD 21045

$33,000–$50,000+ Annual Earning Potential | Base + Commission + Activity Related Bonus Opportunities | 401(k) | Paid Training

Start Your Career in Insurance

Jim Myers State Farm Agency is looking for a motivated, dependable, and coachable individual to join our team as an Entry-Level Insurance Customer Service Representative.

This is an excellent opportunity for someone who is interested in building a career in insurance but may not have extensive industry experience yet. You will work alongside our team of experienced licensed customer service professionals who will help train and guide you as you learn the business.

We are looking for someone who is excited to learn, willing to be coached, and committed to providing excellent service to our customers.

No extensive insurance experience is required — we are looking for the right attitude and willingness to learn.

• Assist our experienced licensed customer service representatives with day-to-day customer service needs.

• Help customers with questions regarding their insurance policies and coverage.

• Learn how to handle customer requests, policy changes, payments, and other service needs.

• Assist with processing and maintaining customer information and policy records.

• Provide friendly, professional service to new and existing State Farm customers.

• Learn about Property & Casualty insurance products and agency procedures.

• Identify opportunities to assist customers with additional insurance needs as you gain experience.

• Follow established processes while developing your insurance knowledge and customer service skills.

• Work closely with experienced team members and management to develop your skills.

• Property & Casualty license required or must be able to obtain one.

• Entry-level candidates are encouraged to apply.

• Insurance experience is helpful but not required.

• Strong desire to learn and grow within the insurance industry.

• Coachable and willing to learn.

• Positive attitude and professional demeanor.

• Strong communication and customer service skills.

• Dependable, organized, and able to follow through.

• Comfortable working as part of a team.

• Ability to build positive relationships with customers and coworkers.

• $33,000–$50,000 annual earning potential

• Hourly/base pay

• Activity-based earning opportunities

• Performance bonuses

• Opportunities to increase earning potential as your skills and responsibilities grow

• 401(k)

• Potential for medical plan allowance

• Performance bonuses

• Paid training

• Ongoing professional development

• Career advancement opportunities

• Supportive team environment

You don't have to know everything about insurance on day one. We're looking for someone who wants to learn.

You'll have the opportunity to work directly alongside licensed customer service professionals with experience who can help you learn the industry, develop your customer service skills, and build a strong foundation for a long-term career.

If you're dependable, coachable, eager to learn, and looking for an opportunity to grow with an established State Farm agency, we'd love to meet you.

Apply today to begin your career in insurance with Jim Myers State Farm Agency!