Veterinary Assistant I - Surgery in Chicago, Illinois at Tree House Humane Society
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Job Description
JOB TITLE: Veterinary Assistant - Surgical (I)
DEPARTMENT: Veterinary Wellness Center
REPORTS TO: Manager, Veterinary Wellness Center
SUPERVISES: N/A
CLASSIFICATION: Non-Exempt, Full-Time, Hourly
EFFECTIVE: 5/18/2026
SUMMARY: The Surgical Assistant assists the veterinarian and other assistants with patient care services in relation to surgery intake, discharge appointments, post-operative rechecks and wellness exams. This position assists in the preparation of patients for surgery, assists in patient restraint for exams, recovers patients after surgery, and assists in patient discharges. Services of the VWC include high quality, high volume spay/neuter (80%) in addition to basic wellness/preventative care (20%).
DUTIES AND RESPONSIBILITIES:
QUALIFICATIONS:
COMPETENCIES:
Customer Service - Treats customers (internal and external) with respect and courtesy. Shows interest in, anticipates, and responds timely to customer needs and concerns. Goes beyond basic service expectations to help customers. Responds appropriately to and resolves difficult and emotional situations. Seeks ways to improve service delivery.
Diversity - Enthusiastically works with all employees, regardless of race, gender, culture, and age. Values contributions of people from diverse backgrounds. Demonstrates respect for opinions and ideas of others. Shows awareness of and sensitivity to cultural and individual values.
Ethics - Respects and maintains confidentiality. Offers the truth and be honest in all dealings. Avoids situations and actions considered inappropriate or which present a conflict of interest. Upholds organizational values. Does not misrepresent self or use position or authority for personal gain.
Teamwork - Listens and responds constructively to others views. Gives and welcomes feedback. Provides assistance to others when they need it. Shares expertise and acknowledges others effort and contribution. Puts the success of the team above their own interests. Creates a positive work environment.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Tuesday to Saturday (alternating)