Tim Horton Team Member - Barista & Sandwich Maker in Texas City, Texas at CO3 Brands LLC
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Job Description
The Team Member at CO3 Brands Tim Hortons is a cross-trained crew member who can confidently work both the beverage station and the food preparation line. Whether crafting a perfectly brewed coffee, building a fresh sandwich, or doing both in the same shift, this person is the backbone of the guest experience. Team Members are expected to be fast, consistent, clean, and genuinely welcoming — every guest, every time.
1. Beverage Preparation (Barista)• Prepare hot and cold beverages to Tim Hortons standards: drip coffee, espresso drinks, teas, frozen beverages, and specialty drinks.
• Follow recipes and portion standards precisely — consistency is the brand.
• Operate and maintain espresso machines, brewers, and blenders correctly and safely.
• Monitor coffee freshness and brew times; discard and replenish per holding time standards.
• Customize orders accurately (milk alternatives, sugar levels, toppings) and confirm with the guest when needed.
• Keep the beverage station stocked, clean, and organized throughout the shift.
2. Food Preparation (Sandwich Maker)• Build sandwiches, wraps, and other food items to Tim Hortons recipes, portioning, and presentation standards.
• Operate grills, toasters, and warming equipment safely and per calibration standards.
• Read tickets accurately and assemble orders completely — no missing items, no wrong ingredients.
• Maintain proper ingredient rotation (FIFO), labeling, and storage at all food prep stations.
• Monitor food holding times and temperatures; remove and replace any product that falls out of standard.
• Keep the prep area and all food contact surfaces clean and sanitized continuously throughout the shift.
3. Guest Experience• Greet every guest warmly and make them feel welcome — whether at the counter, drive-thru, or handoff.
• Take orders accurately and repeat back to confirm, especially for customized items.
• Work at a pace that supports speed-of-service targets without sacrificing quality or accuracy.
• Handle guest concerns politely and immediately; get a Shift Leader involved if you cannot resolve it yourself.
• Represent the Tim Hortons brand with a clean uniform, positive attitude, and professional behavior at all times.
4. Food Safety & Cleanliness• Follow all food safety protocols at all times: handwashing, glove use, temperature checks, and proper storage.
• Complete temperature logs and checklists accurately at assigned intervals — never estimate or skip.
• Maintain personal hygiene standards: clean uniform, hair restraint, and no jewelry near food prep areas.
• Keep your station, equipment, and surrounding area clean throughout the shift — not just at close.
• Report any food safety concern (spoiled product, equipment malfunction, temperature issue) to your Shift Leader immediately.
5. General Duties• Stock and replenish ingredients, supplies, and packaging at your station proactively — don't wait to be asked.
• Assist with opening and closing duties as assigned by your Shift Leader.
• Support other stations during peak periods — be ready to move where the team needs you.
• Communicate clearly with your Shift Leader about supply shortages, equipment issues, or guest concerns.
• Follow all company policies, safety rules, and brand standards without exception.
Requirements: Qualifications & SkillsRequired / Preferred:
• No prior experience required — we will train the right person.
• A positive, team-first attitude and genuine willingness to learn.
• Ability to work quickly and accurately in a fast-paced environment.
• Reliable, punctual, and accountable — your team depends on you showing up ready.
• Basic reading and math skills for reading orders and following recipes.
• Flexible availability including early mornings, evenings, weekends, and holidays.
Working Conditions & Physical Demands• On-foot and standing for the full shift.
• Frequent lifting of supplies and ingredients (up to ~50 lbs).
• Exposure to a range of temperatures (kitchen heat, freezer, cold prep).
• Fast-paced, high-volume environment — busy rushes are the norm, not the exception.