Public Outreach Specialist I in Los Angeles, California at APSI Construction Management

Position Description:

Provides communications, outreach, and administrative support for the Airfield and Terminal Modernization Program (ATMP) Roadways and Enabling Projects (Century Beautification, LAX Gateway, various LAX Landside projects, etc.), reporting to the Public Information Specialist II. Assists with the implementation of public information and community outreach initiatives stakeholder engagement activities, public notifications, and project communications.

Supports efforts to maintain accurate, timely, and consistent communication with project stakeholders, community members, businesses, and the public throughout project planning, design, and construction activities.

Daily Responsibilities:

The Public Outreach Specialist I duties include, but are not limited to, the following:

Assists in implementing the ATMP Roadways and Enabling Projects stakeholder engagement and communications plansHelps track and address public inquiries, comments, complaints, and requests for information and escalate issues as appropriateAssists in preparing and distributing traffic advisories, construction notices, project updates, and community notificationsMaintains stakeholder contact databases and distribution listsDrafts routine correspondence, meeting notices, stakeholder updates, and outreach materialsAssists with development of PowerPoint presentations, fact sheets, FAQs, and informational materialsCoordinates logistics for public outreach events, open houses, workshops, community meetings, and stakeholder briefingsSupports website updates, document uploads, and content management activitiesAssists with social media content preparation, scheduling, graphics coordination, and monitoringSupports media event preparation, including attendee coordination, logistics, and material distributionMaintains communication records, outreach activity logs, and stakeholder engagement databasesCoordinates meeting schedules, agendas, sign-in sheets, and meeting summariesMonitors project activities and community concerns and provides updates to the Public Information Specialist IIAssists in preparing reports documenting outreach efforts, stakeholder engagement activities, and communication metricsCoordinates distribution of project information to internal project teams and external stakeholdersSupports contractor and consultant teams in implementing approved project communication protocolsAssists with field outreach activities at project sites, meetings, and community eventsPerforms other communications and outreach-related duties as assigned

Education / Training

Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, Public Administration, Planning, Political Science, or a related fieldRelevant certifications in communications, public engagement, marketing, or project management are desirable

Hardware/Software Knowledge

Proficient in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and TeamsFamiliarity with Canva and Adobe Creative SuiteExperience working with website content management systems (CMS), including Drupal or similar platformsFamiliarity with email marketing platforms such as Benchmark or similar systemsKnowledge of social media platforms and content management toolsAbility to maintain electronic records, contact databases, and project communication logs

Professional Experience Level / Other Qualifications

Experience in public outreach, public relations, communications, community engagement, or a related fieldExperience supporting public infrastructure, transportation, aviation, construction, or government projects preferredStrong written, verbal, and interpersonal communication skillsExcellent organizational and time management skillsAbility to manage multiple assignments and deadlines in a fast-paced environmentDetail-oriented with strong proofreading and quality control abilitiesAbility to interact professionally with community members, businesses, agencies, elected officials, and project stakeholdersDemonstrates excellent customer service and stakeholder relations skillsAbility to work effectively in a collaborative team environmentConstruction project experience preferred

Element-Specific Requirements / Notes

May perform other duties as assignedMay be required to work evenings, weekends, or extended hours to support outreach events and project milestonesPosition requires onsite presence at LAX offices and project locationsPosition is not eligible for remote workFull-time, salaried position based on a 40-hour workweekOccasional field visits and attendance at community meetings and public events are required
• Transportation to and from the LAX worksite is the responsibility of the employee/consultant