Coordinateur de Programme in Canada Creek, Nova Scotia at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Program Coordinator based in Canada.

In this role, you will support patient and provider programs within a healthcare services environment, ensuring smooth administrative and operational coordination across multiple clinics and stakeholders. You will act as a key liaison between internal teams, healthcare professionals, pharmacies, and patients to ensure timely and accurate program execution. The position involves managing patient records, supporting clinical documentation workflows, and contributing to program continuity through strong organizational oversight. You will also help monitor data quality, handle communications, and support reporting and compliance-related activities. This is a dynamic, detail-oriented role where accuracy, communication, and responsiveness are essential. You will work in a fast-paced, remote-friendly environment supporting critical healthcare delivery programs across Canada.

• Provide comprehensive administrative and coordination support for patient and provider programs, including maintaining accurate records in CRM systems and ensuring timely updates of program data.
• Manage patient flow-related administrative tasks such as document handling, data entry, communications, and coordination between healthcare providers, pharmacies, and internal teams.
• Support clinical and program operations by reviewing documentation, assisting with adverse event reporting, and ensuring compliance with established healthcare and regulatory procedures.
• Handle inbound and outbound communications, including calls, faxes, and email correspondence, while supporting prescription renewals and coordination with healthcare professionals.
• Assist with reporting, audits, inventory tracking, and operational documentation to ensure accuracy, consistency, and adherence to quality standards.
• Participate in training sessions, cross-functional projects, and ongoing program improvements to support service delivery excellence.

• Post-secondary education in healthcare administration, medical office support, business administration, or a related field, or equivalent experience in a healthcare or administrative environment.
• 2–3+ years of experience in administrative coordination, healthcare support, patient services, or CRM-based operational roles.
• Strong organizational skills with excellent attention to detail and the ability to manage multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office Suite and experience using CRM systems such as Salesforce considered an asset.
• Strong communication skills in English and French considered a strong asset for bilingual coordination.
• Ability to work independently while collaborating effectively with cross-functional and healthcare teams.
• Strong problem-solving skills, adaptability, and a service-oriented mindset.

• Competitive salary aligned with Canadian market standards (approximately CAD 44,300 – 68,090).
• Comprehensive benefits package covering health, dental, vision, and wellness support.
• Remote work flexibility across multiple provinces in Canada.
• Paid time off and family support programs, including parental and caregiver leave options.
• Training, development, and mentorship opportunities to support long-term career growth.
• Inclusive and collaborative work environment focused on healthcare impact and service quality.