Manager, Operations (31457) in Southlake, Texas at GI Alliance

Manager, Operations (31457)
Job DetailsJob Location: Hybrid • GIA Cedar Ridge Admin - Southlake, TX 76092
Position Type: Full Time
Job Shift: Day
Description

Description

REGIONAL ANESTHESIA OPERATIONS MANAGER
Full-Time | Regional | Operations

The Regional Anesthesia Operations Manager is responsible for overseeing the day-to-day operational performance of anesthesia practices across an assigned geographic region. This role serves as the primary operational liaison between clinical leadership, administrative teams, and corporate functions — monitoring financial performance, scheduling, and ensuring consistency in provider onboarding and credentialing across all market locations.
Reports to: Sr. Director of Operations
Works closely with: Medical Directors, Regional Clinical Leaders, Credentialing, Finance, HR, and Contracting teams
Operations & Market Performance

Serve as the primary operational point of contact for anesthesia group leaders and hospital/facility administrators within the region

Monitor and drive key performance metrics including OR utilization, case volume, scheduling efficiency, and provider productivity

Identify operational gaps and implement scalable solutions to improve market performance

Lead or support market expansion efforts, new contract launches, and facility onboarding

Financial Oversight

Monitor regional P&L indicators, including provider costs, billing efficiency, and contract compliance

Support finance team in processing merit increases, pay rate changes, and compensation adjustments with appropriate approvals

Collaborate with AP and payroll teams to ensure timely and accurate provider payment processing

Scheduling & Staffing

Partner with scheduling coordinators and clinical leaders to ensure adequate coverage across all regional facilities

Support development and maintenance of provider schedules aligned with clinical and contractual commitments

Proactively identify and address coverage gaps, high-turnover risk, and capacity constraints

Provider Onboarding & Credentialing

Oversee end-to-end onboarding for new W-2 and 1099 providers, ensuring timely completion of all credentialing and privileging requirements

Partner with the credentialing team to monitor CredentialStream workflows, resolve bottlenecks, and maintain compliance with hospital and payer requirements

Track Days in Process (DIP), days since last worked, and days since last communication for all active providers

Ensure 1099 CRNA onboarding includes complete Coupa vendor setup, ACH configuration, and readiness for first payment within target timelines

Compliance & Regulatory

Ensure regional operations comply with all applicable federal, state, and hospital-specific regulatory requirements

Maintain accurate records across HR, credentialing, and operational systems

Support preparation for audits, Joint Commission reviews, and payer credentialing cycles

Stakeholder Communication

Build and maintain strong relationships with facility administrators, OR directors, and clinical leadership

Prepare and deliver regular operational reports and updates for VP-level and executive stakeholders

Serve as an escalation point for provider relations issues, facility concerns, and operational disputes

Required

Bachelor’s degree in Healthcare Administration, Business, or a related field

3–5+ years of operations management experience in a healthcare or anesthesia/physician practice setting

Demonstrated experience managing provider onboarding, credentialing, or practice operations

Strong working knowledge of healthcare billing, scheduling systems, and credentialing workflows

Proficiency in Microsoft Office Suite, including Excel and PowerPoint; experience with reporting platforms (e.g., Power BI, Tableau) preferred

Ability to travel regionally as needed (up to 25–40%)

Preferred

Experience with CredentialStream, Coupa, or similar credentialing and procurement platforms

Familiarity with anesthesia-specific operations, including CRNA/MD staffing models and OR logistics

Experience supporting 1099 independent contractor programs

MBA or MHA preferred

Execution-focused with strong follow-through and accountability

Exceptional organizational and project management skills

Comfortable operating in a fast-paced, multi-market environment with competing priorities

Strong interpersonal and communication skills; able to influence without direct authority

Data-driven decision maker with a continuous improvement mindset

Qualifications

Qualifications

Qualifications

• Excellent written and verbal communication skills

• Excellent customer service skills are required

• Experience working in a medical office

• Advanced understanding of medical terminology as it relates to the clinical setting.

• Ability to multi-task and work in fast-paced environment.

• Advanced understanding of gGastro processes.

• Detail-oriented and the ability to focus on specific tasks.

Education: High

School Diploma or equivalent.

Experience: Minimum of 5 years’ clinical and/or scheduling experience for office visits, tests (labs/radiology) and procedures. Prior supervisory experience is required.

Performance Requirements:

• Excellent communication skills, both written and verbal.

• Proficient technical (computer) skills

. • Proficient phone skills, especially in relation to patient contact

• Ability to multi-task and prioritize.

• Self-motivated with initiative.

• Strong sense of ethics.

Equipment Operated: This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, scanners, outside websites, and fax machines