Dining Operations Manager in Saint Charles, Illinois at Royal Fox Country Club

Royal Fox Country Club is seeking an experienced and service-driven Dining Room & Operations Manager to oversee daily front-of-house and floor operations within our dining facilities. This is a highly visible, hands-on leadership role for a hospitality professional who excels on the floor and understands the expectations of a private country club environment.

The Dining Room & Operations Manager will work closely with and report directly to the Food & Beverage Director, ensuring exceptional member service, consistent execution of service standards, and smooth daily dining room operations.

Key Responsibilities
• Lead and oversee all daily dining room floor operations
• Maintain a strong presence on the floor during service, engaging with members and staff
• Supervise, train, and develop front-of-house staff including servers, hosts, and bartenders
• Ensure consistent, high-quality service aligned with club standards
• Manage service flow, table management, and overall dining room organization
• Handle member feedback, concerns, and special requests professionally and discreetly
• Collaborate closely with culinary leadership to ensure seamless service execution
• Enforce club policies, service standards, and hospitality best practices
• Monitor labor efficiency and assist with scheduling and staffing strategies
• Maintain cleanliness, organization, and presentation of all dining areas
• Assist with planning and execution of club events, banquets, and special functions

Qualifications
• Minimum of three years of front-of-house or dining room management experience
• Country club or private club experience strongly preferred
• Hands-on leadership style with a strong focus on floor operations
• Proven ability to train, motivate, and retain hospitality staff
• Excellent communication, organization, and member-relations skills
• Knowledge of upscale or fine-dining service standards
• Ability to work flexible hours including evenings, weekends, and holidays
• Professional appearance and demeanor consistent with a private club setting

Compensation and Benefits
• Competitive salary of $60,000–$65,000 based on experience
• Comprehensive benefits package which may include medical, dental, and vision insurance
• Retirement plan participation
• Paid Time Off plan including vacation and personal time
• Holiday and flexible scheduling opportunities based on club operations
• Stable, year-round employment in a private country club environment

Education and Professional Development
• Opportunities for ongoing education and professional development
• Support for hospitality-related certifications, training programs, and continuing education
• Exposure to private club best practices and leadership development
• Potential for career growth within food and beverage and club operations

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance