Patient Concierge in West Fargo, North Dakota at McCulley Optix Gallery

Be the Face of McCulley Optix Gallery!

Do you naturally make people feel welcome the moment they walk through the door? We’re hiring a Front Desk Patient Concierge to create a warm, polished, and effortless experience for every patient and customer.

We’re looking for someone who values hospitality, kindness, attention to detail, and genuine human connection. The ideal candidate is organized, professional, stylish, and thrives in a fast-paced environment while keeping every interaction calm, thoughtful, and upbeat.

Why You’ll Love Working Here:

• 4.5-day workweek for great life-work balance
• Health, disability, and PTO benefits
• Flexible scheduling & ongoing education
• Career growth opportunities
• Eyewear & eyecare perks
• Positive, supportive team culture
• Bonus potential

This is an entry-level position with plenty of room to grow—perfect for someone friendly, organized, and ready to start a career with a local, women-owned business.

We're not actively hiring for this role today, but we're always looking for remarkable people.

We hire for attitude, values, and potential as much as experience. If our core values resonate with you and you're excited about the possibility of building a career with McCulley Optix Gallery, we'd love to start a conversation.

Exceptional candidates may be considered for opportunities even when a position is not currently available. If you believe you'd be an outstanding addition to our team, don't let the lack of an opening stop you from applying.

Job Responsibilities

Greeting patients with warmth and professionalism
Managing appointment check-ins and scheduling
Creating a seamless, elevated patient experience
Phone calls
Paperwork Management
Communicating with staff and patients in a efficient, warm and professional manner

Keeping the front desk organized, welcoming, and running smoothly

Required Skills & Qualifications

Required: Great Attitude and Communication Skills, Willingness to learn. Comfort with Technology.
Preferred: Front Desk or Customer Service Experience. Some college education.