Healthcare Administration Intern in Cleveland, Ohio at Care Alliance

Are you interested in gaining hands-on experience in healthcare administration, quality improvement, compliance, and operations? Care Alliance Health Center is seeking a motivated Healthcare Administration Intern to support key initiatives across our Quality and Operations departments while learning the inner workings of a Federally Qualified Health Center (FQHC).

This unpaid summer internship offers valuable exposure to healthcare quality programs, performance improvement initiatives, operational project management, and the EPIC electronic health record (EHR) system. The ideal candidate is organized, detail-oriented, and eager to build practical experience in a mission-driven healthcare environment.

What You'll Do

• Support quality improvement initiatives related to UDS, HRSA, and payer program requirements
• Assist with identifying and tracking care gaps through EPIC and payer portals
• Maintain documentation and tracking systems using SharePoint and other quality platforms
• Participate in quality improvement projects and performance monitoring activities
• Support quality reporting and compliance-related initiatives

• Assist with operational projects by tracking timelines, action items, and deliverables
• Support facilities-related projects and vendor coordination
• Maintain project documentation, reports, and tracking tools
• Assist with inventory management and supply organization
• Collaborate with departments to support operational and administrative initiatives

• Healthcare quality improvement methodologies
• Regulatory requirements including UDS and HRSA measures
• Healthcare operations and project coordination
• EPIC electronic health record workflows
• Data analysis and reporting fundamentals
• Healthcare compliance and documentation standards
• Collaboration across clinical, operational, and administrative teams

Care Alliance Health Center is dedicated to providing exceptional, accessible, and compassionate healthcare for all. As an intern, you will gain meaningful experience while contributing to initiatives that improve patient care, operational effectiveness, and community health outcomes.

• Currently enrolled in an undergraduate or graduate program in Healthcare Administration, Public Health, Business Administration, Health Services Administration, or a related field.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office applications; experience with Excel preferred.
• Interest in healthcare operations, quality improvement, and performance management.